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November 8th, 2021 12:00

R720 Fan Status issue

Hi there

In my R720 (BIOS 2.90, Fw 2.63.6.something) I have loud fans running all the time, it seems to be that the server thinks Fan #4 is not running and ramps up the other fans to compensate. So, I bought a new fan, installed it and things went back to a nice quiet level for a few days.. Now I get the noise again and I see from iDRAC that fan #4 (the new one) is again showing a red X, no RPM reported. When i pull the fan out to inspect, it is actually spinning fast - so I think there is an issue with the server reading the fan status? 

What could I try to help further diagnose and fix this issue?

 

Thanks

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November 8th, 2021 19:00

Hi, this old post may help you:

https://dell.to/3ofbkJX

November 9th, 2021 15:00

Thanks, I have only just recently upgraded the idrac etc and the issue persists. I will try the power drain. 

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