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2 Intern
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178 Posts
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579
May 30th, 2023 05:00
T620 suddenly dead...
Hi,
- T620 would get stuck on "Configuring memory" while booting. Never made it past that.
- I then read about pressing ESC repeatedly while that message comes up and it actually worked.
- Now my T620 would still show "Configuring memory" but after a minute it would say "Configuring memory...Done" and continue to boot.
- It would now show a Memory Training Failure (RAM 1 and 3) while booting, but still boot. Only difference was that now I only had 48GB instead of 64GB, which made sense since my RAM is 8 x 8.
- I was able to use the T620 just fine.
- Installed a PCIe x 1 card into a PCIe x 16 (or is it x8?) slot and of course it would not work. The T620 would "start" but I would not see anything on the screen. I tried that twice and then took the PCIe x 1 card out again.
- I switch RAM 1 with 2 and vice versa to see if the RAM is broken or the Motherboard.
- Press the power button. Nothing. Took the power cable out, pressed for 10 seconds the power button, waited a minute, still nothing. The T620 makes no sound at all. ZERO.
- Switched the RAM back the way it was, still nothing.
- Checked the CMOS battery and it says 3 Volts, that it can't be that. I guess.
At this point I have no idea why the T620 suddenly would not work anymore??? I heard no popping or smelled anything when plugging in the PCIe x 1 card because at the beginning I would that is what "killed" it. But I read online that people actually use PCIe x1 in x8 or x16 slots. So, no issue with that. I think.
I only have one Power supply and its green light is on. What the heck would make the T620 stop working like that???
Thanks.
DELL-Chris H
Moderator
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9.7K Posts
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May 30th, 2023 09:00
Navissa,
I would start out with first draining the flea power by disconnecting AC power cables and then press and hold the power button for about 15 seconds, once you do that open the cover and take the server to its minimum to post configuration, that is removing everything internally and externallly from the server, including mouse and keyboard, except the following :
After that power up and see if the no video issue is resolved. If so then add each of the removed devices back individually until the issue reappears, or all the devices are reinstalled without issue, this should help identify if there is a device causing the issue,
Now if the system doesn't start under the minimum to post configuration, then it is one of the devices I listed above causing the issue.
Let me know what you see.
navissa
2 Intern
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178 Posts
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May 30th, 2023 10:00
I don't have another T620. Private user who bought a T620 because it looked cool, ha ha. I thinking about either getting another motherboard or a T630. A motherboard used is around 250 euros and the T630 is 500. I might as well pay a bit more but at least have a second system for parts. So take all my stuff and put it in the T630. It's supposed to be quieter as well.
Thanks.
P.s. Only advantage of getting a motherboard is that I can send it easily back, if it turns out that it's not the motherboard. Sending back a T630 is not really an option. Unless I want to pay another 100 euros. But why would I anyway.
DELL-Chris H
Moderator
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9.7K Posts
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May 30th, 2023 10:00
If that is the case it may be an issue with the systemboard itself. If you have another T620, you could try testing the individual parts on it, but if there is another device with an issue you may cause problems on the other system.
navissa
2 Intern
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178 Posts
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May 30th, 2023 10:00
Chris,
Thanks for the fast reply. I took all the RAM out and then took the RAM from slot 4 and put it in slot 1. RAM 4 should be fine. I took the GPU out (NVIDIA), the PERC controller but left the second CPU in. I only have one PSU at the moment anyway, so I left that one in. I did all the draining power stuff, but nothing happens. Nothing. No sign of life. ZERO.
Normally the fans go on when I plug the power back in... Nothing.
Thanks.