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1 Rookie
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3 Posts
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19818
February 26th, 2019 07:00
The watchdog timer expired
Two new R730 servers just arrived
idrac 9
idrac firmware version: 3.21.21.21
bios 1.4.5
The same error on both:
The watchdog timer expires
Health - Critical
any help appreciated
No Events found!
Daniel My
12 Elder
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6.2K Posts
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February 26th, 2019 10:00
Hello
There are a couple of possible watchdog timers that may be triggering. The BIOS has a watchdog timer that heartbeats with a driver in the OS. The iDRAC has a watchdog timer that heartbeats with OpenManage Server Administrator. It may heartbeat with other OpenManage products, like the iDRAC Service Module, but I am not sure about that.
If you enable a watchdog then you need to make sure the software/driver that it heartbeats with is running in the OS. You can find system documentation on the system support page.
http://www.dell.com/support/
http://www.dell.com/idracmanuals/
http://www.dell.com/openmanagemanuals/
Thanks
vasykor
1 Rookie
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3 Posts
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February 27th, 2019 02:00
I`ve got errors in Lifecycle Log
Do these errors apply to the BIOS or OMSA?
I dont use OpenManage.
Daniel My
12 Elder
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6.2K Posts
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February 27th, 2019 08:00
It doesn't look like it is specified in the error. Maybe you should check to see which ones are enabled. If it is in the LCC log then I would suspect the BMC/iDRAC watchdog. Also, if the watchdog timeouts are not happening very often then it is not likely an issue with missing the OS heartbeat driver/software.
vasykor
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March 11th, 2019 12:00
update operations resolved the issues, many thanks
hassanroses
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June 30th, 2024 11:45
@vasykor
what are the operations that u used to update it?