Start a Conversation

Unsolved

T

1 Rookie

 • 

6 Posts

22

May 13th, 2024 21:09

Unable to access BIOS

I recently purchased a poweredge t610 second hand, and it's currently loaded with Ubuntu 22.04 LTS Server, and I have not been able to access bios. On startup the dell splash screen is not appearing and I'm not getting any bios prompt, trying to click f11 while it is booting just prevents it from booting into the OS, until I hit enter. I'm not sure if I'm doing something wrong trying to access BIOS, but I've been trying everything I can think of without much success. I am trying to access BIOS, so that I can get the process of installing Proxmox started.

Moderator

 • 

3.2K Posts

May 14th, 2024 08:50

Hi,

 

To access PowerEdge BIOS, it is F2. Can you check if you are able to access to the BIOS by pressing F2 multiple times? 

1 Rookie

 • 

6 Posts

16-05-2024 15:31 PM

@DELL-Joey C​ I had seen in the user manual that f11 is the BIOS boot manager and F2 is the UEFI boot manager, and I was able to get into UEFI once, but I was not able to find where to boot through a USB, and I had read that it needed to be done through BIOS so I exited that menu and went back to trying to get into BIOS. I've given it a couple of tries again and I'm no longer able to get into UEFI either. It's possible I'm doing something incorrectly but as far as I can tell nothing has changed. 

Moderator

 • 

3.4K Posts

16-05-2024 16:00 PM

Hello,

 

Try getting back in the BIOS <F2> and check Boot Mode. Change it to BIOS, save, exit. See if that helps get the Proxmox install going.

 

I would note we support Proxmox so anything with that OS would be up to you.

 

Your PowerEdge T610 supports these operating systems:

https://dell.to/3wCMeg6

 

DELL-Charles R

Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Thumbs up’ the posts you like!

1 Rookie

 • 

6 Posts

22-05-2024 03:19 AM

@DELL-Charles R​ Gave it quite a few more tries and I am unable to get into anything. F2 is not bringing me anywhere. Apart from OS the only other thing I have been able to access is GRUB.

Moderator

 • 

3.7K Posts

22-05-2024 06:43 AM

Hello have you tried F10 instead of F2?

Respectfully,


Professionnel des médias sociaux et des communautés
#IWork4Dell

1 Rookie

 • 

6 Posts

May 24th, 2024 22:01

@DELL-Young E​ I've given f2, f9, f10, f11, f12, del, esc, and enter a try, and nothing apart from esc and enter do anything. Clicking esc brings me to GNU Grub, and enter will go into the OS. 

Moderator

 • 

3.7K Posts

May 27th, 2024 06:58

Hello,

I'd try this:

https://dell.to/3VgFspX

 

2. Clearing the BIOS using the motherboard Jumper (Desktop/Servers only)

1 Rookie

 • 

6 Posts

June 1st, 2024 18:25

@DELL-Young E​ Apologies for the late response but I've given the Jumper a try as well, following a couple guides I've found to do so, and that has not resolved the issue. I was looking into removing the CMOS to reset that as well but due to its location in the server I imagine its going to be an undertaking lol. Thanks! 

Moderator

 • 

3.7K Posts

June 3rd, 2024 01:53

Hello, I'm afraid it is very possible that your mainboard is broken.

Contacting tech support may help confirm: https://dell.to/3V9HlDC

Respectfully,

1 Rookie

 • 

6 Posts

June 3rd, 2024 18:12

@DELL-Young E​ Is there a way to test if this is the case without contacting support? They are wanting to charge me about $1000 to just talk to someone as the server is out of warranty.

Moderator

 • 

3.4K Posts

June 3rd, 2024 18:51

Hello,

 

Try this method to Clear NVRAM - there is a map under the lid to show the jumper location.

Shut down,

Set jumper to the Clear position,

Power on and Post up to the jumper error,

Shut down and return jumper to original location.

Power on and check if <F2 > will enter BIOS.

You may need to reconfigure custom BIOS settings such as Boot Mode: BIOS or UEFI and other custom settings.

Check results

 

Have you tried other basic keyboards, non-multimedia keyboard, and using the front and rear USB port with the keyboard?

No Events found!

Top