5 Posts
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1098
July 28th, 2022 10:00
Unable to see UEFI BOOT MENU
After replaced Nvidia NVS 300 with Quadro 4000 in PowerEdge T320,
boot is normal, but it's not possible display eny of menu(F2, F10, F11...). I can't find out what is problem??
No Events found!
DiegoLopez
6 Operator
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2.7K Posts
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August 1st, 2022 07:00
Hello @magnolija,
This is ether a hardware failure (maybe the card is faulty). Can you check the card in a different hardware? Or maybe it is a compatibility problem. And this GPU is not working, maybe it's not validated or maybe it is not working propperly.
Regards.
DELL-Young E
Moderator
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5.4K Posts
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37 Points
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July 28th, 2022 20:00
Hi, could you check if you are still unable to see the UEFI after just plugging out the new card?
magnolija
5 Posts
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July 29th, 2022 01:00
Hi, yes i checked
Dell-Martin S
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25.5K Points
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July 29th, 2022 07:00
Which Server did you use?
regards Martin
magnolija
5 Posts
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July 29th, 2022 10:00
I wrote PowerEdge T320
DELL-Charles R
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July 29th, 2022 11:00
Hello magnolija,
Can you confirm you are using slot #?
To use video output ports from GPU cards, go to BIOS to disable onboard video port first.
magnolija
5 Posts
0
July 29th, 2022 13:00
I use slot 2 for GPU, and disabled onboard GPU
I have normal picture on OS (Ubuntu), and Quadro 4000 properly work
I have not picture (black sceen), whan i want to enter in bios or uefi boot ...etc(F2, F10, F11, F12)
DELL-Charles R
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July 29th, 2022 13:00
Hello magnolija,
Try a shut down. Connect a monitor to the VGA onboard video, then power up and see if you get F keys in POST.
I'll note the slot priority: The system supports one single- or double-width GPU card in PCIe slot 3.
Page 81 : https://dell.to/3OEDoBu
Are you up to date in system firmware iDRAC and BIOS?
What video port are you using?
GPU Video Output
Display Card
Display Port
DVI
nVidia Q6000
Not validated
Output
nVidia Q4000
Not validated
Output
magnolija
5 Posts
0
August 1st, 2022 04:00
Hello Charles
My mistake in typing, slot 3, not slot 2
iDDRC and BIOS is up to date
Picture worth a thousand words
First row with NVS300 or embedded video card
Second row with Quadro4000
Third screen is black, also is black, when i want to enter to BIOS or lifecycle controller or UEFI boot
(F2, F10, F11, F12)
Best regards
Mirko Jelic