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11 Posts
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4523
July 14th, 2009 10:00
Unable to upgrade PERC 4/Di drivers
In my current work environment I am responsible for maintaining all servers and keeping their drivers/firmware up to date. I have noticed that almost all of our PE2600 servers currently run version 6.41.2.32 PERC 4/Di driver and the SUU shows that 6.46.2.32 is available. When I perform the installation all appears to go well. After the reboot the driver version STILL shows 6.41.2.32. I have tried several different installation methods with the same result. Each time the installation process appears to complete with no problems.
I have a sneaking feeling that this problem may be caused by the fact that someone upgraded the firmware to the most recent version before the drivers. It has always been my understanding that you upgrade the drivers first THEN the firmware. So I guess I would like some input on a couple of issues.
1. If this is indeed caused by the firmware version is there a way to download and downgrade to a previous firmware version? The SUU will not allow me to downgrade and I have been unable to find a previous version for download.
2. If this is not caused by the firmware version can anyone advise another way to possibly correct the issue?
Below is a screenshot of the SUU summary:
Any help would be greatly appreciated.
AXI
54 Posts
0
July 20th, 2009 13:00
you may need to download the hard drive version of the driver and update manually
Custom Instructions for perc-cerc-w2k3-6.46.2.32-A05.exe:
This is a self-extracting package of the Windows 2003 device driver installation diskette for PERC 4/DC, 4/SC, 3/QC, 3/DC, 3/DCL, 3/SC, CERC ATA100/4CH, PERC 4/Di, PERC 4e/Di, PERC4e/Si and PERC 4e/DC.
To build the installation diskette, execute the package, directing its output to an empty formatted diskette.
Refer to the readme file perc-cerc-w2k3-6.46.2.32-A05.txt for further driver installation instructions.
Updating an Existing Window 2003 Driver
---------------------------------------
Perform the following steps to update the Windows driver for the RAID controller already installed on your system.
NOTE: It is important that you idle your system before you update the driver.
1. Press Start > Control Panel > System. The System Properties screen displays.
2. Click on the Hardware tab.
3. Click the Device Manager and the Device Manager screen displays.
4. Click SCSI and RAID Controllers.
5. Double-click the RAID controller for which you want to update the driver.
6. Click the Driver tab and click on Update Driver. The screen for the Upgrade Device Driver Wizard displays.
7. Insert the appropriate driver diskette.
8. Click Next.
9. Follow the steps in the Wizard to search the diskette for the driver.
10. Select the name of the driver.
11. Click Next and continue the installation steps in the Wizard.
12. Click Finish to exit the wizard and reboot the system for the changes to take place
dafatkid
11 Posts
0
July 23rd, 2009 08:00
Thanks very much for your post but I have already tried installing the drivers manually and it does the same thing. I have tried both the Windows and floppy installations with no luck.
Thanks again for responding.