December 8th, 2015 18:00

Have you tried update package here? If you haven't tried updating it using the update package please do so.

Do let us know the outcome. 

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38 Posts

December 8th, 2015 18:00

Yes. I tried SAS-RAID_Firmware_F96NR_WN32_6.3.3-0002_X00.EXE in server 2012 r2 core but get The subsystem needed to support the image type is not present. Should the firmware be updated from a hyper-v machine on the core install?

I also downloaded the zip package located on that link but do not remember using that package on our r710 with a 6/i.

EDIT/

I found out how - enable the 32-bit subsystem, then update firmware then disable 32-bit subsystem

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38 Posts

December 8th, 2015 18:00

I found it. How do you update the PERC 6/i firmware in server 2012 R2 core?

December 10th, 2015 22:00

I did it once on an R610 with advice from Dell Support.

I booted into the raid bios, added a disk and converted from Raid 1 to Raid 5 without losing data.

If you look in the bios, you can see the options before you press GO.

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