Cannot force HDD in Ready status to go offline

@Praveen.Singh​ It's a new disk, nothing on it

If that is the case then you should be able to assign it as the new hotspare.

Let us know how it goes.

@tdevred​ Thanks then please change the disk and get the supported part number:-

as the current disk is of diffrent manf :-

 Manufacturer                     = IBM 207x
   ProductId                        = ST1200MM0088
   Revision                         = B587

@Praveen.Singh​ change the disk with what ?

Could you explain the part number and its importance ?

I don't anderstand why in racadm output I see for example :

"PartNumber                       = TH0WXPCX2123365C00GFA00"

and on the old disk itself it is :

"P/N: 1FF200-151"

@tdevred​ Thanks importance of part number and model number is very necessary for any device, 
as HDDs are made by manufactures for specific OEMs with Drivers and logic boards installed as per the hardware.
 and its recommended by OEM to use the correct part number or alternate part number for the system.

How ever your old disk part number is showing as dell and the new installed disk is also showing the dell part number 
iin racadm WXPCX but still i suggest to check it once again. 

tthe supported hardware is as below:-

Dell PowerEdge T-Series: T20 T110 (Gen II) T310 T320 T330 T410 T420 T430 T440 T610
 Dell PowerEdge T-Series: T620 T630 T640 T710 Servers.

 Dell PowerEdge R-Series: R210 (Gen I, II) R220 R230 R310 R320 R330 R410 R415 R420 R430 R510 R515 R530XD Servers.
 Dell PowerEdge R-Series: R610 R620 R630 R710 R715 R720 R720XD R730 R730XD R805 R810 R815 R820 R830 Servers.
 Dell PowerEdge R-Series: R900 R905 R910 R920 R930 Servers.

 Dell PowerEdge C-Series: C1100 C2100 C6100 C6220 Servers.

 Dell PowerEdge M-Series: M420 M510 M520 M600 M605 M610 M610x M620 M630 M710 M710XD Servers.
 Dell PowerEdge M-Series: M805 M820 M830 M905 M910 M915 Servers.

 Dell PowerVault M-Series: M1000e MD1120 MD1200 MD1220 MD3200 MD3220 MD3220i Arrays

 Dell PowerVault M-Series: MD3400 MD3420 MD3420i MD3460 MD3600 MD3620 MD3620i MD3820i MD3860i Arrays

if you have the system in that list then you are good with it but then i need to see your raid utility to help you 
further to fix the issue, hope this helps you and take you closer to the Closure of your issue.

Here is one more suggestion for you, you can try this when you are not booted to OS and working in RAID BIOS

from the POST screen hope this fix the issue.

@Praveen.Singh​ thanks. I tried remove and re-insert the new disk but it gives the same state/result.

The old disk has these properties :

And the new disk :

Is it compatible with Dell proweredge R420 ?

tdevred,

That drive does indeed look to be supported on that server, as I see an update listed for it on the support page under the R420. That being said you could look at updating the drive too. 

@tdevred​ Thanks a lot for the Details you have shared, well have a doubt that it works if I am at your place I must use Dell Drive, not the IBM one.

@tdevred​ Simple step if you purchased this from a supplier ask for a dell replacement and I am 100% sure it will work, and the IBM one will not work at all despite any upgrade its my own field Exp of(15 years) get a dell one and all fixed. 

Happy to see you once you come back with a solution.

Thanks for your time..!!

Hello,

The patrol read process ran this week and seemed to fix few things, now I have :

/admin1-> racadm storage get pdisks
Disk.Bay.0:Enclosure.Internal.0-1:RAID.Integrated.1-1
Disk.Bay.1:Enclosure.Internal.0-1:RAID.Integrated.1-1
Disk.Bay.2:Enclosure.Internal.0-1:RAID.Integrated.1-1
Disk.Bay.3:Enclosure.Internal.0-1:RAID.Integrated.1-1

And for disk 3 more specifically :

/admin1-> racadm storage get pdisks -o

...

Disk.Bay.3:Enclosure.Internal.0-1:RAID.Integrated.1-1
   Status                           = Ok
   DeviceDescription                = Disk 3 in Backplane 1 of Integrated RAID Controller 1
   RollupStatus                     = Ok
   Name                             = Physical Disk 0:1:3
   State                            = Non-Raid
   OperationState                   = Not Applicable
   PowerStatus                      = Spun-Up
   Size                             = 1117.25 GB
   FailurePredicted                 = NO
   RemainingRatedWriteEndurance     = Not Applicable
   SecurityStatus                   = Not Capable
   BusProtocol                      = SAS
   MediaType                        = HDD
   UsedRaidDiskSpace                = 0.00 GB
   AvailableRaidDiskSpace           = 1117.25 GB
   Hotspare                         = NO
   Manufacturer                     = IBM 207x
   ProductId                        = ST1200MM0088
   Revision                         = B587
   SerialNumber                     =
   PartNumber                       =
   NegotiatedSpeed                  = 6.0 Gb/s
   ManufacturedDay                  = 0
   ManufacturedWeek                 = 0
   ManufacturedYear                 = 0
   ForeignKeyIdentifier             = null
   SasAddress                       = 0x5000C50093B4CD59
   FormFactor                       = Unknown
   RaidNominalMediumRotationRate    = 0
   T10PICapability                  = Not Capable
   BlockSizeInBytes                 = 512
   MaxCapableSpeed                  = Unknown
   SelfEncryptingDriveCapability    = Not Capable

But still SerialNumber and PartNumber are not showing...

I want to assign it as a dedicated hotspare but when I try I get this error :

/admin1-> racadm raid hotspare:Disk.Bay.3:Enclosure.Internal.0-1:RAID.Integrated.1-1 -assign yes -type dhs -vdkey:Disk.Virtual.0:RAID.Integrated.1-1
ERROR: STOR009 : Physical disk FQDD did not identify a valid physical disk for the operation.
       Provide compatible physical disk with the operation

I don't know if I must convert the disk to RAID capable before to assign it as hotspare but when I try I get the same error :

/admin1-> racadm storage converttoraid:Disk.Bay.3:Enclosure.Internal.0-1:RAID.Integrated.1-1
ERROR: STOR009 : Physical disk FQDD did not identify a valid physical disk for the operation.
       Provide compatible physical disk with the operation

Any idea about that ? Does it mean that the disk is not compatible with my system ?

Hi,

To my opinion, the IBM drive does not contain Dell DPN#, hence it is not a Dell drive. Dell drives do have firmware that communicate with the PERC card. You will not be able to update non-Dell drive with Dell firmware. You will face issue in such of this.