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10 Posts

18638

March 11th, 2020 11:00

Dell PowerEdge T40 cannot find Internal HDD

Hi I have a new Server Dell PowerEdge T40 

My problem is the my Internal HDD won't show in BIOS and won't start in Boot Sequence. 

Advanced Boot OptionAdvanced Boot OptionDriversDriversSecure Boot DisableSecure Boot DisableBoot SequencesBoot Sequences

 

I have Updates the latest BIOS drivers 1.1.1...

Please help me to fix that

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10 Posts

March 20th, 2020 01:00

I have solve the problem 

I have make a USB with UEFI and reboot and change BIOS to add a disk in UEFI mode. 

Thanks all involved

Moderator

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4K Posts

March 11th, 2020 20:00

Hi,

 

Can I check with you if the drive that you have is a Dell certified drive? Upon checking on the manual, the server support SATA3 drives. 

 

https://dell.to/2W6NqDK

 

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10 Posts

March 11th, 2020 23:00

The hard drive is original from package on server purchase... 

What can I do ? 

Moderator

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4K Posts

March 12th, 2020 01:00

Could you Private Message me your server service tag. Let me check on it. 

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10 Posts

March 12th, 2020 02:00

Hi

How can I send a private message to you ?

 

 

Moderator

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3.9K Posts

March 12th, 2020 06:00

Hi,

please send your service tag to Leszek that is the Quality Lead for the team.

https://dell.to/3aSHqmr

Thanks

Marco

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10 Posts

March 12th, 2020 08:00

Done

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10 Posts

March 13th, 2020 00:00

Hi

Something news about that case?

Moderator

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790 Posts

March 13th, 2020 02:00

Hi Sokoban,

sorry, nope, Leszek told me he did not receive a private message. Could you please send it to dellhilftpro@dell.com instead. 

I see one 1TB drive in your picture, is this the one you are asking for? Or is there another one?

Thanks
Stefan

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10 Posts

March 13th, 2020 02:00

Hi 

I have send the Service Code

Yes is only 1 TB disk, original disk

Moderator

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790 Posts

March 13th, 2020 04:00

Hi Sokoban,

 

I received the Tag, thanks.

From what I see, the drive is shown in the BIOS, so what exactly is the issue here, please help me to understand what's going on.
Tell me everything about the steps you're going and so on.

 

Thanks

Stefan

 

1 Message

March 13th, 2020 21:00

Hi,

 

Same issue here, i cannot see Internal HDD on Boot Sequence Option in BIOS.

Need you help. ASAP

 

Thanks,

 

Norman

Moderator

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4K Posts

March 16th, 2020 01:00

Hi,

 

During the installation of the OS, does the installation able to display the drive?

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4 Posts

April 4th, 2020 18:00

Hi

 

Please help me how to solve, i have same issue, in T40 couldnt find hdd in boot sequence

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4 Posts

April 4th, 2020 22:00

How to  make a USB with UEFI and reboot and change BIOS to add a disk in UEFI mode.?? Please help me

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