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December 4th, 2003 17:00

Get "Started unit failed" problem.

 

I bought one used PowerEdge last week. I try to install and turn on it. I get a serious problem as:

       SCSI IDL LUN NUMBER #:# 0:0 Started unit failed.

And I go into SCSI utility,I get the message as below:

Target SCSI ID:                       0

SCSI CDB Sent: 03 00 00 00 0E 00 70 00 02 00

Host Adapter Status: 00h          no host adapter Error

Target Status: 02h                   -Check condition

Sense Key: 02h                       -Not ready

+sense code: 04h

+sense code qualifier: 02

And it looks like SCSI could regonized the harddisk as:

SCSI ID #0: SEAGATE ST19171W

Do anybody help me to fix it?

December 4th, 2003 18:00

Hi,

The errors indicate the hard drive is not starting. I would recommend removing, inspecting and reseating the Scsi and power cable(s) on each hard drive or backplane (If installed). If you do have the backplane, reseat the hard drives also.

December 4th, 2003 19:00

I have take out backplan and power connector. But, it still happen. I try to use the CD-ROM SCSI and power connector because the CD-ROM is good. But, it still get the "Started unit failed". Any suggestions? Or, what I need to try?

Alfred

2.5K Posts

December 6th, 2003 20:00

Hi Alfred,

These troubleshooting steps indicate the hard drive is defective and will need to be replaced. Do you have another Scsi hard drive to test with? 

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