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221
July 21st, 2023 11:00
HDD Not initialized issue
Hello all,
I recently recovered two Dell PowerEdge R310 servers, with same specifications, at my work and in order to delete all sensitive data and be able to use them for personal projects, I undertook the complete update of the two servers and the complete reinstallation of Windows Server 2008 R2.
After multiple difficulties, I managed to update and run Windows on the first server. i thought it was going to be a cakewalk for the second one, but I was wrong.
When the partition creation step comes, the two disks present are noted offline and impossible to put them online. In addition, it is indicated for each of them a size of 0 MB.
So I stopped the installation, and as I have two free disk slots on the first server, I inserted them in before starting the first server again.
By opening the disk manager, the two disks are not initialized and do not have any volumes. The right column being empty. When I want to initialize these two disks, I have the following messages that appear:
- For first disk : Virtual disk manager : Data error (cyclic redundancy check).
- For second disk : Virtual disk manager : The device is not ready.
I need help to solve those issues. I try to search solution but nothing corresponding to my problems.
Here is the info about hard drives :
- Vendor: Seagate
- Product: ST3600057SS
- Revision: ES68 and ES64 (The disk with this revision is the disk that is not ready)
- Capacity: 600GB
Here is the info about firmware on the server :
- iDRAC6 Express monolithic 2.92.05
- Lifecycle 1.7.5
- Backplane 1.07
Other informations :
- One 2.40 GhZ Quad-core processor
- Memory size: 2.0 GB
- Memory speed : 1333 MHz
- Dell SAS 6Host Bus Adapter BIOS
- MPTBIOS-6.22.03.00 (2008.08.06)
- BIOS 1.12


DELL-Young E
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July 23rd, 2023 19:00
Hello thanks for choosing Dell. What RAID controller are you using at the moment? If you are absolutely okay with losing data, I suggest resetting the VD in RAID controller. Wish you a good one.
Dylank
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104 Posts
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July 25th, 2023 06:00
I have a feeling you may have failed drives here. If I'm correct I believe those are going to be Dell part# W347K which have an insanely high fail rate. I would not be surprised if that was the root cause here.
dbunlet
2 Posts
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August 3rd, 2023 00:00
Hello,
Sorry for this late response, I was busy with my work.
I will look at your two proposals and I will come back with the results of these.
Thank you for taking the time for my problem.