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17390

June 16th, 2014 09:00

I Think this is wrong?

Hi All, 

I have just started a new Job, and it turns out they use Dell Hardware and have a failed disk. I have always worked with other vendors, so I would like to know if the image is correct. 

I could be reading it wrong, but that looks like RAID is not configured and there is only a single disk? Maybe I'm getting confused? 

Any help would be great. 

Thanks

11 Legend

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16.3K Posts

June 16th, 2014 12:00

I suspect that it is configured in a RAID 1 and that a disk failed and someone tried to replace the failed SAS disk with a SATA disk.  Because you can't mix SAS/SATA in a virtual disk, it would have just sat there in a "ready" state.  If this is the case, your data is in great danger, as the only remaining disk is showing predicted failure and could fail at any time.

Go to the Virtual Disk screen ... what does it show?  If you don't have a backup, get one now.

13 Posts

June 17th, 2014 02:00

Is there a method of determining if it is set with RAID 1? I fear that RAID has not been configured and the second disk is just being used to extend the the overall size.  It does report Disk 1 is 931GB and the 2nd disk is only 698GB.   Would I not be able to purchase another SAS disk and slot in so the RAID would build? 

You are right about the SATA, there is a SATA disk sitting in the server. Doing nothing and not even active within Windows.  

So the 2nd disk according to Windows is doing nothing. 

13 Posts

June 17th, 2014 08:00

Hi, 

Yeah I completely agree with everything you are saying. I have also found out that the guy before did set up the RAID but ordered the wrong disks, (We can see that) However I have just been handed a 1TB Sata disk and asked if we can mirror the SAS disk to this, then remove the SAS disk and order a 2nd SATA disk to then use in the RAID. 

I am not sure this can be done due to drivers for each of the disks in the Windows boot files. Is it even possible to go from SAS to SATA just by cloning the disk and adding drivers? Surly I would need to rebuild the whole OS? 

I see the easy options are to either order 2 new SAS Disk. Insert 1, Build RAID, Remove old one, Rebuild RAID. Or get a new server as this one is old!!! If I did order a new SAS disk, would it have to be exactly the same as the existing one?

11 Legend

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16.3K Posts

June 17th, 2014 08:00

According to your second screenshot it IS RAID 1 and further validates my original assumption. The disk woul not have rebuilt if smaller than the original or a different type (SAS/SATA). If Windows does see the SATA disk, you are using a RAID controller that does not support non-RAID, so an individual disk cannot be used outside of a RAID array. Get a SAS disk 1TB or larger, and it should rebuild.

11 Legend

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16.3K Posts

June 17th, 2014 11:00

You can clone the data from one to the other, but you can't simply "mirror" them as they are.

Option 1 (best)

Get two SAS disks, rebuild SAS disk into RAID 1, remove failing SAS disk, insert second new SAS disk, rebuild RAID 1.

Option 2 (next best)

Configure SATA disk as a 1-disk RAID 0, image data from SAS RAID to SATA RAID, remove SAS disk, delete RAID 1, add second SATA disk, reconfigure 1-disk RAID 0 to 2-disk RAID 1.

Option 3 (bad)

Configure SATA disk as 1-disk RAID 1, use Windows Disk Management to mirror disk 0 to disk 1.

Which controller do you have?

 

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