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4 Posts

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November 11th, 2016 09:00

inactive/missing raid volume

Hi all,

My R310 server with a total of 4hdd had problem detecting 2 of the hdd within the server. The other 2x working hdd are running raid1 and this the drive where windows OS is installed. This server is using SAS 6/ir raid controller and was working fine until I did a proper shutdown of this server and relocated it to a different U within the same rack and upon boot up i got a "volume is currently in state INACTIVE/MISSING". I press ctrl C to get into SAS configuration utility, was given an option to activate the array but no array was activated. 1 hdd remain as inactive raid volume while the other hdd's size and model could be reflected in SAS configuration utility but was not part of the array. Is there anyway i can recover my data or somehow activate back my hdd? I am not sure what was the raid configuration to the 2 problematic hdd prior to the problem. Suspect it could be raid 0. Is there any advise? TIA!

4 Posts

November 11th, 2016 16:00

Hi Robert,

Thank you for prompt response. I have already tried to activate the array using the sequence "Raid properties->manage array->Activate array". There is no "view existing array" and "inactive array".

After i tried to activate the array it says array is already activated. But when i look go back to the SAS controller menu i still see inactive raid volume. Pls advise.

4 Posts

November 14th, 2016 16:00

Hi Robert,

But it was working fine before my proper shutdown, of the server, does that mean i should update my server firmware?

Any other solution other than updating the firmware?

4 Posts

November 15th, 2016 18:00

Hi Robert,

Rescanning using disk management doesn't help and unable to initialize the disk.

Are you able to provide the link for me to download the updated copy of the firmware?

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