Unsolved

1 Message

71

September 11th, 2023 08:43

PERC H730P Mini shows wrong backplane...

Hi there

I have a PowerEdge 740 with a Perc H730P Mini installed.

The SAS backplane is the 8 x 3.5" type, yet when I look at the storage overview in the iDRAC it shows a server with 8 x 2.5" drives installed...    I bought the server used, so maybe some components have been swapped around... everything works OK, but the graphics would be nice to match the real world if possible... ?

Moderator

 • 

4.7K Posts

 • 

25.5K Points

September 11th, 2023 13:13

Hello Beardmann,

 

It is possible the system has 3.5" drive slots and the drives are 2.5" using a 2.5" to 3.5" adapter carrier.

 

Have you checked it against the original build?

 

You can see this if you check your service tag on the Support page:

 

https://www.dell.com/support/

Input Service tag

Quick links on right hand side

Select View product specs

 

 

I would also recommend to transfer the ownership in to your name:

Ownership Transfer and Dell Product Registration Guides

It describes what to do for third-party purchases

https://www.dell.com/support/kbdoc/en-us/000125103/ownership-transfer-and-dell-product-registration-guides

Ownership Transfer form

https://www.dell.com/support/assets-transfer/en-us

No Events found!

Top