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77 Posts

64026

May 20th, 2014 13:00

Poweredge 2950 PERC 6/i RAID 5 OMSA REBUILD / FOREIGN HDD ISSUE

Hello Dell and world,


Currently I have a PERC 6/i on PE2950 with a failed HDD and replaced with HDD that shows up as FOREIGN [The drive arrived as new and I would like to clear to use for RAID5 rebuilt]


Here are the links to screenshots of DELL OMSA with issues shown:

PIC1:

PIC2:

PIC3:

PIC4:


Please review the pictures provided and let me know what would be the best step to approach this issue. Thank you!

-Hiphoptech

9 Legend

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16.3K Posts

May 20th, 2014 14:00

You must clear the foreign configuration.  Go to Storage, PERC, Information/Configuration (link at top of page), then Foreign/Clear from the dropdown menu of Available Tasks for the controller.  Then you can assign the disk as a hot-spare to start the rebuild.

9 Legend

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16.3K Posts

May 21st, 2014 13:00

I think it is probably just related to the drivers/firmware.  Update the BIOS first, then ESM, then PERC driver, then PERC firmware, then backplane (and other system firmware - NIC, DRAC, etc.) ... I'm guessing the warnings will disappear.

9 Legend

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16.3K Posts

May 20th, 2014 16:00

You want Foreign Configuration Options ... you will have the option to Clear.

9 Legend

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16.3K Posts

May 20th, 2014 16:00

:)

77 Posts

May 20th, 2014 16:00

Thanks THEFLASH1932!


You are fast!! I've done as requested, and clearing the HDD now also. I'll try to add as a HOT SPARE and revert back with my setup. Thanks again for saving my behind.. well, my company's rear!

PS - Either way I'll revert back with what has happened. Trying to clean this messup in our network.

Appreciated!

-Hiphoptech

77 Posts

May 20th, 2014 16:00

THEFLASH1932,


Thanks again, good to meetup with you as always!


Take a look at this picture and let me know if I should proceed:

http://tinypic.com/r/2hs3jm9/8

I did the steps and got to this menu.

Thanks!!

-Hiphoptech

77 Posts

May 21st, 2014 10:00

Here is the current status: Assigned new HDD after clear of data in OMSA and chose "Assign Global Hot Spare. The Physical Disks now have green checkmark box.

Here is what I am seeing on the server in OMSA:

Pic1:

http://tinypic.com/r/fbdegn/8

Pic2:

http://tinypic.com/r/2m4zxhe/8

It's saying both enclosure/backplane are in degraded state. How can I resolve this?

Thank you,

-Hiphoptech

9 Legend

 • 

16.3K Posts

May 21st, 2014 11:00

It may simply be referring to the firmware being out of date (drivers, PERC and backplane firmware).  If you follow it down into the enclosure/backplane, does it show where the issue is?  Is it with a physical disk?  The one you just put in?  What is the make/model of the disk you put in to replace the failed disk?

9 Legend

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16.3K Posts

May 21st, 2014 11:00

Minimum Required Storport Driver Version 5.2.3790.4173

http://support.microsoft.com/kb/938486

77 Posts

May 21st, 2014 11:00

For the storport error:

I've installed some MS Hotfixes:

KB932755 - An updated Storport storage driver is available for Windows Server 2003
KB939315 - You receive a "Stop 0x0000009C" error message, or the system stops responding, when you shut down a computer that is running the Microsoft Storport storage driver in Windows Server 2003 SP2
KB957910 - A Windows Server 2003 SP2-based iSCSI boot server cannot generate dump files if the server uses a Storport virtual miniport as the LUN controller
KB935561 - A Windows Server 2003-based computer stops responding when the system is under a heavy load and when the Storport driver is being used
KB943545 - This issue occurs because of a logic error in the Storport.sys process that prevents the driver from returning the correct data for SCSI bus 8.

Firmware Version 6.3.1-0003
Driver Version 2.24.00.32
Storport Driver Version 5.2.3790.4133
Minimum Required Storport Driver Version

5.2.3790.4173

Waiting to restart server to see if that work ok. Do you think that many is recommended, the answer is scattered all over the net from different groups on what combo's should be installed.

OS = Windows Server 2003 SP2 [x86]


Thank you again!

-Hiphoptech

77 Posts

May 21st, 2014 12:00

Thank you!


I've added this MS KB938486 Hotfix along with the others listed earlier in this thread to Add/Remove Programs under Show Updates Checkbox in CP.

Here is the new added physical disk which showed OK in OMSA:

Physical Disks (GREEN CHECKMARK BOX) RAID5 shows 3 physical disks currently also under Virtual Disk 0
ID 0:0
Status OK
Name Physical Disk 0:0
State Online
Bus Protocol SAS
Media HDD
Failure Predicted No
Revision 0003
Capacity 67.75GB
Used RAID Disk Space 67.75GB
Available RAID Disk Space 0.00GB
Hot Spare No
Vendor ID SEAGATE
Product ID ST373454SS
Serial No.
Part Number Not Available
Manufacture Day Not Available
Manufacture Week Not Available
Manufacture Year Not Available
SAS Address 5000C5000040A5B9

Here is the new pictures to clarify what is currently being seen as we click for more granular stats:

PIC1:

http://tinypic.com/r/2hhf0hu/8

PIC2:

http://tinypic.com/r/2dwcn5d/8


PIC3:

http://tinypic.com/r/117z8fr/8

PIC4:

http://tinypic.com/r/3599rg2/8

Please have a look and let me know what you think.

Thanks,

-Hiphoptech

77 Posts

May 21st, 2014 22:00

THEFLASH1932,


Once again, you are correct! The only thing I did was the MS Hotfxes listed in this thread and now my 2950 is in great shape!

Final pic of PERC 6/i fixed:

http://tinypic.com/r/2vm7tib/8


Upgrading the Storport Driver is what finally fixed everything. Appreciate your help!


-Hiphoptech

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