I have identified the first drive that went bad, and the second one. I am not sure how to do a reset. when I do an F2 on the drive that went bad first I get no options, In the PD Mgmt on the right hand side
For my 00 drive State is Foreign and the S.M.A.R.T.S Status is Error
for My 01 drive State is Foreign and the S.M.A.R.T.S Status is No Error with Writhe Chache N/A
It looks like you lost 2 drives. A raid 5 can only lose 1 drive to still be operational.
You can try to see in the system logs if you can identify which drive failed first, and which one failed second. If (once) you identify which failed last (of the 2), try a reseat and then see if you can force it online.
If this brings the virtual disk online (but degraded), it's time to run another backup of your data and then test the drive(s). After replacing any drives that won't pass diagnostics, recreate the raid 5 and restore your data completely.
Be sure to follow my recommendations to focus on making another backup (don't overwrite your last-known-good backup though, just in case some data was lost due to this failure).
Once you have this backup, run diags on the drives. Replace any drives that show to be faulty, and build a new raid 5. Now you restore your data.
Your current raid 5 is not going to be the most reliable now that you've had 1 or possibly 2 drive failures/drops.
Edgarvr
5 Posts
0
May 7th, 2014 06:00
I have identified the first drive that went bad, and the second one. I am not sure how to do a reset. when I do an F2 on the drive that went bad first I get no options, In the PD Mgmt on the right hand side
For my 00 drive State is Foreign and the S.M.A.R.T.S Status is Error
for My 01 drive State is Foreign and the S.M.A.R.T.S Status is No Error with Writhe Chache N/A
Where do I reseat or how dow I reseat?
Thanks!!
Dev Mgr
4 Operator
•
9.3K Posts
0
May 7th, 2014 06:00
It looks like you lost 2 drives. A raid 5 can only lose 1 drive to still be operational.
You can try to see in the system logs if you can identify which drive failed first, and which one failed second. If (once) you identify which failed last (of the 2), try a reseat and then see if you can force it online.
If this brings the virtual disk online (but degraded), it's time to run another backup of your data and then test the drive(s). After replacing any drives that won't pass diagnostics, recreate the raid 5 and restore your data completely.
theflash1932
9 Legend
•
16.3K Posts
0
May 7th, 2014 09:00
Not "reset" ... "reSEAT" means to remove and re-insert the drive.
You need to go to the VD MGMT screen, highlight the controller, hit F2, go to Foreign, Import, then see if your OS boots/data is accessible.
Edgarvr
5 Posts
0
May 7th, 2014 10:00
Thank you!!!!!! That did the trick, now to fix the operating system. I really appreciate all the help!!! :emotion-21::emotion-21:
Edgarvr
5 Posts
0
May 7th, 2014 10:00
My hard drives are all internal and not sure that they are hot swapable. I tried on the one that says is bad and no luck same thing.
theflash1932
9 Legend
•
16.3K Posts
1
May 7th, 2014 10:00
Hit F2 while highlighting the controller (very top-left), not the VD.
theflash1932
9 Legend
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16.3K Posts
0
May 7th, 2014 10:00
Did you attempt to import the foreign config?
Edgarvr
5 Posts
0
May 7th, 2014 10:00
Does not allow me to do an F2
On the VD Mgmt if I F2 on the Virtual Disk 0 the two options I can select are Delete VD and Properties
Dev Mgr
4 Operator
•
9.3K Posts
0
May 7th, 2014 11:00
Be sure to follow my recommendations to focus on making another backup (don't overwrite your last-known-good backup though, just in case some data was lost due to this failure).
Once you have this backup, run diags on the drives. Replace any drives that show to be faulty, and build a new raid 5. Now you restore your data.
Your current raid 5 is not going to be the most reliable now that you've had 1 or possibly 2 drive failures/drops.