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RAID lost drive, Esxi fatal error, diagnostics errors.
Server: Poweredge T420
This server was moved across the country and had some physical damage happen. When I first booted it, the third drive bay was not reading and flashing and I also had a CMOS battery error. I turned the server off, reseated the drive, and got the same error. When I loaded the server up, I could see it was set to Raid 10 and though the drive was reading, it was no longer in the RAID config. on the PERC screen, it shows Span: 1 has a missing drive then below that, there is an "unconfigured physical disk". I tried to see if I could add it back in, but the option to add it was greyed out. I started the server and got an "error loading /stat.tgz" and "Fatal Error 11(volume corrupted)" from the eSXI hypervisor. I tried removing the third drive and get the same error from Hypervisor.
I ran the diagnostic tool and got error code 2000-0151 validation 121931.
I'm finishing the diagnostic tool and then thought of maybe moving the drive to another bay just to see if the bay was damaged in the move, but it seems to be recognizing the drive, so I don't think so. I don't want to lose any data, so does anyone have any ideas how I can proceed forward with this?
DELL-Charles R
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October 23rd, 2023 20:50
Hello Kay,
Code: 2000-0151 is Predictive Failure indicated
Take a review of the LifeCycle Controller (LCC) log <F10> on boot up to enter the LCC. Do you see any errors or faults for drives?
If this critical data and you do not have a backup you may want to you look in to a Data Recovery Company if you need.
Did you reseat the backplane and cables after transport?
Could you provide pictures of PERC controller interface? One picture of each tab could be helpful.
kpeekit
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October 24th, 2023 18:18
@Dell -Charles R
-The LLC log has a few errors:
DIAG0151/DIAG0142: Hard drive ~~1~-S/N ~~2~, ~~3~ self test unsuccessful ~~4~ and Hard drive ~~1~-S/N ~~2~, ~~3~ incorrect status ~~4~
PDR3: Disk 2 in Backplane 1 of RAID controller in Slot 6 is not functioning correctly.
VDR58: Bad block medium error is detected at block 0x695ed9c0 on Virtual Disk 0 on RAID Controller in Slot 6.
-This is critical data, so I'd like to avoid losing it.
-I reseated the cables and backplane.
-I've attached all the tabs.