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3901
March 29th, 2021 08:00
Replace T620 raid hard drives
3 of my 5 HD's in my raid array are blinking orange.
I have a couple questions when it comes to replacing them.
What if I cant find the same storage size replacement HD's? All replacements I have found on Dell are bigger and faster than the originals.
If I have 3 of them failing ... should I replace them one at a time and have the array rebuild?
Sean Smith
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Dell-DylanJ
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2.9K Posts
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May 5th, 2021 12:00
Correct. If you're so inclined, you can also replace 0 and 3 concurrently, since they're not part of the same arrays. As for the disks spinning up, what you should expect to see happen is a state change upon replacement for those disks to rebuilding, instead of Foreign or Failed. Once the rebuild completes, you'd see another state change to Online. Once you get that positive indication, you should then be able to offline the remaining disk for replacement.
DELL-Shine K
6 Operator
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3K Posts
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March 29th, 2021 08:00
You can refer below link for hard drive indicator pattern to identify what kind of issue the drive is having.
https://www.dell.com/support/manuals/en-in/poweredge-t620/t620ownersmanual-v3/hard-drive-indicator-patterns?guid=guid-92739fd4-f7c7-47e8-937a-a3a761e285a1&lang=en-us
To replace a drive in an array you can use higher size disks also. You need to ensure both are from same family.
As there are multiple disks showing issue we need to check virtual disk status first to see whether virtual disk is healthy or not (Online, Degraded or Failed). You can check this on Controller BIOS, iDRAC or OMSA. We can recover the data if virtual disk is in Online or Degraded state. What RAID level you have on these disks?
For replacing multiple drives on same virtual disk, you need to replace drive one by one and wait for rebuild to complete. Refer below link on details on replacing drive in server
https://www.dell.com/support/kbdoc/en-in/000143539/poweredge-hdd-how-to-physically-replace-an-hdd-hot-swap-procedure
https://www.dell.com/support/kbdoc/en-in/000139367/dell-enterprise-raid-and-physical-drive-replacement-faq-can-different-drives-be-used-in-a-raid
S Smith
23 Posts
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March 29th, 2021 09:00
funny thing is ... when I click on Virtual Disk0, I only see one HD details ...
But if If click on Virtual Disk1 I can see 3 sets of details, one has failed.
Wheres the fifth?
S Smith
23 Posts
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March 29th, 2021 09:00
The virtual disk status is DEGRADED.
And the array consists of RAID one ~150 GB, and RAID 5 ~ 1TB
I think the RAID1 consists of 2 HD's and the RAID 5 is the other 3.
S Smith
23 Posts
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March 29th, 2021 10:00
Also,
You need to ensure both are from same family.>>> ??
S Smith
23 Posts
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March 29th, 2021 10:00
SAS or SATA... got it!
DELL-Shine K
6 Operator
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3K Posts
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March 29th, 2021 23:00
Can you go to Physical Disks page and check status of each drive?
S Smith
23 Posts
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March 30th, 2021 06:00
Name - State - Power Status
Physical Disk0:1:0 - Foreign - Spun Up
Physical Disk0:1:1 - Online - Spun Up
Physical Disk0:1:2 - Online - Spun Up
Physical Disk0:1:3 - Failed - Spun Up
Physical Disk0:1:4 - Online - Spun Up
HD specs:
3 X 600GB 10K RPM SAS 6Gbps 2.5in Hot-plug Hard Drive
2 X 146GB 15K RPM SAS 6Gbps 2.5in Hot-plug Hard Drive
DELL-Shine K
6 Operator
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3K Posts
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March 30th, 2021 06:00
You have one disk in failed and one disk in foreign state. Mostly these disks are part of 2 different virtual disk and you got both of them as degraded. You need to replace the drive in failed state and see whether it is getting rebuild and associated VD going online. For disk in foreign state you can try to import the foreign config and see whether it is changing the associated virtual disk to Online. If not you need to replace that drive as well.
S Smith
23 Posts
0
March 30th, 2021 10:00
Foreign state is now failed.
UGGH
S Smith
23 Posts
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March 30th, 2021 10:00
For disk in foreign state you can try to import the foreign config and see whether it is changing the associated virtual disk to Online. >>>> import what config?
S Smith
23 Posts
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March 30th, 2021 10:00
Now disk 0 is showing as failed and disk 4 shows as Non-Critical
------------------------
Physical Disks on Controller PERC H710 Adapter : Non-Critical
Non-Critical;Physical Disk 0:1:0;Failed;Spun Up;Available Tasks;;SAS;HDD;Yes;YS09;No;Yes;136.12GB;136.12GB;0.00GB;No;DELL(tm);ST9146853SS;6XM29GQN;CN061XPF7262232407TMA02;6.00 Gbps;6.00 Gbps;512B;03;06;2013;5000C5005F54CB85
Ok;Physical Disk 0:1:1;Online;Spun Up;Available Tasks;;SAS;HDD;No;YS0C;No;Yes;136.12GB;136.12GB;0.00GB;No;DELL(tm);ST9146853SS;6XM4RMKG;CN061XPF726225AE002RA04;6.00 Gbps;6.00 Gbps;512B;06;41;2015;5000C5008F38DE81
Ok;Physical Disk 0:1:2;Online;Spun Up;Available Tasks;;SAS;HDD;No;LS06;No;Yes;558.38GB;558.38GB;0.00GB;No;DELL(tm);ST600MM0006;S0M053R1;CN07YX587262232S01QYA00;6.00 Gbps;6.00 Gbps;512B;06;09;2013;5000C5005F85025D
Non-Critical;Physical Disk 0:1:3;Failed;Spun Up;Available Tasks;;SAS;HDD;Yes;LS06;No;Yes;558.38GB;558.38GB;0.00GB;No;DELL(tm);ST600MM0006;S0M05176;CN07YX587262232R029CA00;6.00 Gbps;6.00 Gbps;512B;05;08;2013;5000C5005F86C325
Non-Critical;Physical Disk 0:1:4;Online;Spun Up;Available Tasks;;SAS;HDD;Yes;LS06;No;Yes;558.38GB;558.38GB;0.00GB;No;DELL(tm);ST600MM0006;S0M01P52;CN07YX587262232S01QHA00;6.00 Gbps;6.00 Gbps;512B;06;09;2013;5000C5005F8A2911
S Smith
23 Posts
0
March 30th, 2021 10:00
OK, the disk in a foreign state is rebuilding.
I will order a replacement for the failed drive and let you now the results of the rebuild.
S Smith
23 Posts
0
March 30th, 2021 10:00
Ok, the foreign state drive is currently rebuilding.
DELL-Shine K
6 Operator
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3K Posts
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March 30th, 2021 17:00
Looks like drive 0 is also bad and need a replacement.
I will also recommend to take back up of data from both virtual disk immediately as more disk failure will end up loosing data.