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4 Posts

37975

December 17th, 2003 03:00

Symmpi and Disk Errors

At startup I get errors:

Event Type: Error
Event Source: symmpi
Event Category: None
Event ID: 15
Description:
The device, \Device\Scsi\symmpi1, is not ready for access yet.

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 11
Description:
The driver detected a controller error on \Device\Harddisk0

The system details are:

OS Name Microsoft(R) Windows(R) Server 2003, Enterprise Edition
Version 5.2.3790  Build 3790
System Manufacturer Dell Computer Corporation
System Model PowerEdge 1600SC
BIOS Version/Date Dell Computer Corporation A09, 10/8/2003
SMBIOS Version 2.3, Service tag DNPBG31, LSI Logic PCI-X Ultra320 SCSI Host Adapter

Concern/Qestion

The Symmpi driver installed is1.08.18.00 dated 03/25/03 and the latest driver on the LSILogic website is 1.09.06 dated 05/23/03, Will upgrading the driver resolve the starup error or is there another fix?  Other than the sartup  errors in the event viewer the system runs OK.

YoungRob



 

2 Intern

 • 

2.5K Posts

December 17th, 2003 15:00

Hi,

These errors probably will not be resolved by changing to the LSI driver. It is recommended to only use drivers from the Dell website that have been validated by Dell engineering on your particular system.

These error messages do not impact performance. You will probably notice the errors only occur at startup and not during normal operation.

The driver update should be in validation testing soon and be released sometime next year.

Thanks for using the Dell Community Forums! 

4 Posts

December 17th, 2003 22:00

Hi

Thanks for the quick reply. I will wait for the DELL validated driver.

YoungRob

2 Intern

 • 

2.5K Posts

December 19th, 2003 12:00

Hi Rob,

This updated System BIOS may help with the Symmpi Disk Errors also:

System BIOS, PowerEdge 1600SC, A09
FileName:  PE1600SC-BIOSA09.EXE [616 KB]
Release Date:  10/31/2003
http://support.dell.com/filelib/format.aspx?releaseid=R68006

4 Posts

December 19th, 2003 22:00

DELL Mark A

Thanks for the thought, but I installed the latest Bios update (A09) on 11/26/03 and the startup errors continued to occur.

YoungRob

4 Posts

February 25th, 2004 03:00

Hello

I have resovled this issue by downloading/installing Driver version 1.9.11.0 (dated 10/08/2003) from the LSI Logic support site. This driver is Windows Hardware Quality Laboratory (WHQL) tested and signed.

YOUNGROB

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