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July 4th, 2014 08:00

Installing Debian (and other Linux OS) on T620 No Disk Drive was detected

Hello I recently got one Poweredge T620 server and I am trying to install Debian OS but when it tries to detect the disk it says 
No disk drive was derected. If you know the name of the driver needed by your disk drive, you can select it from the list...   and it has a list with drivers to select from. the same happend when I tried to installaUbuntu and Suse. I also tried to install Suse by using the dell cd software that came with the server but it didnt eject the cd tray to insert the OS DVD. Can someone please help me with this installation ?

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9.4K Posts

July 4th, 2014 09:00

Hi Kostas,

Do you know which RAID controller you have installed? Typically the T620 is using the H710. If you didn’t create a virtual disk with the hard drives that could be a reason why it doesn’t see any. Page 41 ftp://ftp.dell.com/Manuals/Common/poweredge-rc-h710_User%27s%20Guide_en-us.pdf

What version of Debian are you trying to install? Does it have the server on the HCL? Ubtuntu LTS 14.04 and Suse should have the needed drivers to install on this hardware.

6 Posts

July 5th, 2014 20:00

I have purchased a Perc H710P for my Dell T320 server and my non Dell SAS drives show "blocked". The 710P firmware is the latest at 21.2.0.0007. I have Hitachi 450 SAS drives - HUS154545VLS300 Dell T320 server Dell also have a firmware upgrade on their web site for these Hitachi drives, but I am unable to update as the controller see them as blocked Appreciate any help from Dell or the forum on how to unblock these drives from the 710P controller

6 Posts

July 6th, 2014 00:00

When u boot server you must do a "crtl r" to enter the setup of the h710.

July 6th, 2014 00:00

I have experience on installing OS on various devices but its the first time I use a server and I didnt know that I have to create a virtual disk with the hard drives. Thank you for the tip, I will read the guide about the RAID controler and I will try again tomorow to install the OS. I am trying to install the last version of Debian 7.5 .  Let me ask one more question, the H710 RAID controler that I have to install is like a software that I must Install or more like an option from BIOS ?

July 6th, 2014 00:00

thank you very mutch!

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