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10 Posts
0
4814
June 2nd, 2015 19:00
Cannot Install scaleiO
When trying to install scaleIO it always fails with this error:
Error code: SSH_AUTHENTICATION_FAILURE) : Change Root SVM Credentials
Does anyone know how to fix this? I would really like to demo this but cannot even get it to install properly.


AlexSynapse
16 Posts
0
July 8th, 2015 05:00
I have this exact same issue.
I can ping the SVMs and SSH to them, but cannot get any credentials to successfully authenticate. I am using the ScaleIO vSphere plugin to do the installation of the SVMs (1.32).
alexkh
60 Posts
0
July 14th, 2015 11:00
Are you able to create an SVM from ScaleIO template and login with username root/admin?
AlexSynapse
16 Posts
0
July 14th, 2015 12:00
Sorry, I should have updated the thread. I managed to get everything deployed by simplifying the root password that was in use. The one I was originally using didn't contain any apparently illegal characters, but simplifying it's complexity resolved the issue.
SanjeevMalhotra
138 Posts
0
July 14th, 2015 12:00
Are you running the script from the vCenter server or from a different server that is connected to vCenter Server? In case you are running from the vCenter server, run the script from a different server that is connected to the vCenter server.
alexkh
60 Posts
0
July 14th, 2015 12:00
Did you use "$"?
AlexSynapse
16 Posts
0
July 14th, 2015 16:00
I no longer have the original password as it was randomly generated, but it's entirely possible that it had a $ in it.
woohaa1
2 Posts
0
August 4th, 2015 14:00
I am having same issue - my password has a $ in it - is this the root cause
dstratton
33 Posts
0
August 7th, 2015 14:00
The article below suggests certain combinations of characters and numbers could cause this
article outlining below:
https://support.emc.com/kb/194998
in the article states
Using the implementation wizard to install SIO, during step 3 "create the new system", a password is requested for the admin user. It states on the screen, and in the user guide, that the following is required.
Password must meet the following criteria:
[0-9], special chars (!@#$....)
This is followed but the password is not accepted when some combinations are used.
There's no real error message, but in the screenshot you can see that the password box is highlighted in red when entering an invalid combination.
The issue was recreated in the lab, using a few various password combinations as follows
Test!1 - accepted
Test#1 - accepted
Test@1 - accepted
Test?1 - Not accepted
Test$1 - Not accepted
possible workaround would be in meantime:
Please use a different password when deploying the system and change it after the deployment is done using "scli --set_password" command.
Suriya_007
54 Posts
0
June 3rd, 2016 02:00
HI
am also facing the same issue did u get any resolution for this
tomer__engineer
155 Posts
0
June 5th, 2016 02:00
Do not use the $ char in the password you configure for the SVMs.
Try using Upper case letters + lower case letters + numbers
Suriya_007
54 Posts
0
June 6th, 2016 09:00
Thanks for the information
I can able to login now but failed with the below error
ScaleIO-VMDK-622861989.vmdk is larger than the maximum size supported by datastore
FAILED (Error code: VMWARE_CANNOT_ADD_DEVICES_TO_VM)
pawelw1
306 Posts
0
June 7th, 2016 02:00
Hi,
What is your ESXi version and how big are the disks you are trying to use with ScaleIO?
Thank you,
Pawel
Suriya_007
54 Posts
0
June 7th, 2016 03:00
HI
I have ESXi 5.5 and disk for scalrio is 1 TB
Thank You
Suriya
"Good To Know You"
pawelw1
306 Posts
0
June 7th, 2016 23:00
https://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=1029697&sliceId=2&docTypeID=DT_KB_1_1&dialogID=107544488&stateId=0%200%20107546350
Hi,
This is an ESXi error, not ScaleIO. Basically there is a problem with the disk space on the datastore you use for the SVM - please see above VMware KB article for more information.