4. Are the ESXs registered by their hostname / IP?
5. What is the object structure (DC / ESX cluster / standalone ESXs) in the VC?
6. Is there one or more ESXs currently down (powered-off / maintenance mode) or possibly unreachable (network problems) by the VC?
7. Does this happen every time? If it does can you please repro with debug log level and send us all the logs + serverConfig.cfg from the plugin logs?
8. You can use ScaleIO GUI on Windows (Java application) to connect to the MDM to perform Provisioning (create and map/unmap volumes). Keep in mind that the GUI cannot perform VC oriented operations for you like the Plugin.
**Paths to relevant logs per VC version and OS **
VC 5.5
Windows:
Virgo logs: C:\ProgramData\VMware\vSphere Web Client\serviceability\logs
Plugin logs and other files: C:\Windows\System32\config\systemprofile\AppData\Roaming\VMware\scaleio
Plugin location C:\ProgramData\VMware\vSphere Web Client\vc-packages\vsphere-client-serenity
2. What is the ESXs exact versions? – 5.5.0 2403361
3. How may ESXs are registered in the VC? - 5
4. Are the ESXs registered by their hostname / IP? - hostname
5. What is the object structure (DC / ESX cluster / standalone ESXs) in the VC? DC --> Cluster --> ESX
6. Is there one or more ESXs currently down (powered-off / maintenance mode) or possibly unreachable (network problems) by the VC? No
7. Does this happen every time? If it does can you please repro with debug log level and send us all the logs + serverConfig.cfg from the plugin logs? No, this is the first time. Will do and update it
tomer__engineer
155 Posts
0
May 31st, 2016 07:00
Hi,
1. What is the VC exact version?
2. What is the ESXs exact versions?
3. How may ESXs are registered in the VC?
4. Are the ESXs registered by their hostname / IP?
5. What is the object structure (DC / ESX cluster / standalone ESXs) in the VC?
6. Is there one or more ESXs currently down (powered-off / maintenance mode) or possibly unreachable (network problems) by the VC?
7. Does this happen every time? If it does can you please repro with debug log level and send us all the logs + serverConfig.cfg from the plugin logs?
8. You can use ScaleIO GUI on Windows (Java application) to connect to the MDM to perform Provisioning (create and map/unmap volumes). Keep in mind that the GUI cannot perform VC oriented operations for you like the Plugin.
**Paths to relevant logs per VC version and OS **
VC 5.5
Windows:
Virgo logs: C:\ProgramData\VMware\vSphere Web Client\serviceability\logs
Plugin logs and other files: C:\Windows\System32\config\systemprofile\AppData\Roaming\VMware\scaleio
Plugin location C:\ProgramData\VMware\vSphere Web Client\vc-packages\vsphere-client-serenity
Linux:
Virgo logs: /var/log/vmware/vsphere-client/
Plugin logs and other files: /opt/.vmware/scaleio
Plugin location /var/lib/vmware/vsphere-client/vc-packages/vsphere-client-serenity/
VC 6.0
Windows:
Virgo logs: C:\ProgramData\VMWare\vCenterServer\logs\vsphere-client\logs
Plugin logs and other files: C:\Users\vspherewebclientsvc\AppData\Roaming\VMware\scaleio
Plugin location C:\ProgramData\VMware\vCenterServer\cfg\vsphere-client\vc-packages\vsphere-client-serenity
Linux:
Virgo logs: /var/log/vmware/vsphere-client/logs
Plugin logs and other files: /etc/vmware/vsphere-client/vc-packages/scaleio
Plugin location: /etc/vmware/vsphere-client/vc-packages/vsphere-client-serenity
AlexKamalovBNY
5 Posts
0
May 31st, 2016 08:00
1. What is the VC exact version? – 6.0.0, 3634793
2. What is the ESXs exact versions? – 5.5.0 2403361
3. How may ESXs are registered in the VC? - 5
4. Are the ESXs registered by their hostname / IP? - hostname
5. What is the object structure (DC / ESX cluster / standalone ESXs) in the VC? DC --> Cluster --> ESX
6. Is there one or more ESXs currently down (powered-off / maintenance mode) or possibly unreachable (network problems) by the VC? No
7. Does this happen every time? If it does can you please repro with debug log level and send us all the logs + serverConfig.cfg from the plugin logs? No, this is the first time. Will do and update it