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May 24th, 2019 02:00
Dell MD3400 Firmware upgrade error
Hi,
I recently performed a firmware upgrade on a Dell MD3400 Storage Array.
Original Firmware Version: 08.20.12.60
New Firmware Version: 08.25.14.60
During the upgrade I had a error: 1081 error code.
During the upgrade process the transfer was completed but the system got stuck during the activation RAID array (2and3 step of the firmware upgrade), even if I could see that it put the network ports down and up again. I rebooted the machine after 30 min.
After the reboot I can see in my MDSM -> Tools -> Upgrade my RAID Controller the following status:
Status: Upgradable: Optimal
Current Firmware: 08.25.14.60
NSVRam version: N2701-825890-004
As well as in Tools -> Firmware inventory for that array I can see that firmware and NVSRam are updated to the latest version.
Can I consider the upgrade successful and ignore the error 1081, or the firmware is stored in memory and didn't apply to the machine?
Everything is working as normal btw.
DELL-Sam L
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May 24th, 2019 08:00
Hello Salvatore88,
When you go into MDSM & check the recovery guru are there any errors present? In most case if you have no errors in recovery guru, then you should be all good. I have seen where the firmware upgrade will hang & once a restart is done the firmware upgrade will complete. Did you happen to gather a support bundle before you upgraded the firmware?
Please let us know if you have any other questions.