Hi,

I need to reset my Powervault MD3600F and when changing the IP address there was an error (I didn't record the error itself) and I lost connection to the Powervault. I can't connect to the device using Disk manager and looked online on how to reset the IP address and found that this can be done using the Serial Cable and Putty. Problem is, I don't have the serial cable, or the serial port on the back of the RAID Controller.

I looked for some Documentation online based on the RAID Controllers (2 x Dell 16G-FC-4) and they have a Mini USB Port which they record as a 'Reserved Port'. At the end of the Documentation you find that the Serial Connector (debug port) is the Mini USB port. Since I don't have the Serial Cable I looked online for a Mini USB to Serial cable, but couldn't find one online - all other posts/forums mention that a serial cable is always provided when these are ordered.

Long story short, where can I get the necessary cable to connect to the serial port in the back of my RAID Controllers and reset the IP address?

Thanks!