IBM Java 6 Runtime got removed, now the EKM Encryption Manager won't work.

Question

We use a Dell TL2000 for backups.  During a security audit it was noticed that we had something called the 'IBM Java 6 runtime' installed on our backup server and it was removed without anyone wondering what it did. What it did was run the EKM Encryption Manager for the TL2000 and now it won't load at all. .  Looking at the file 'LaunchEKMGui.bat' shows that it references the path to where those runtimes used to be.  I've tried to find a download for this particular flavor of Java with no success.  I've downloaded the iso of the encryption manager but I'm pretty baffled.  I was hoping that there would be a 'Install IBM Java 6 section' or 'Repair installation' option, but no luck.  I'm just the junior net admin and both I and my boss have been at this company for less than a year after a major shakeup so we're trying to figure out the network as quickly as possible with little documentation. I also tried to edit the LaunchEKMGui.bat to reference a different path for Java, but that didn't work. My questions are these: 1) Is there a way to get this IBM Java Runtime without having to reinstall the entire encryption manager? 2) Is there a CLI that I could use to start the encryption server? We're going to be moving away from tape backups in the very near future - certainly by the end of the year and possibly by the end of the month -but for now I would very much like to get the encryption server running so we're not completely dead in the water on backups. Any advice would be greatly appreciated. Bryan

DELL-Sam L · Accepted Answer

Hello Bryan,

Since you are missing the java runtime you can try installing just that from the iso file for EKM. I have seen at times that it can work & fix the issue but most of the time a reinstall is needed. Here is a link to the ISO & to the EKM install guide.

EKM ISO

http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/powervault-tl2000?driverId=7CMM7&osCode=WX64&fileId=3281571878&languageCode=EN&categoryId=TA

EKM Install guide

ftp://ftp.dell.com/Manuals/all-products/esuprt_ser_stor_net/esuprt_powervault/powervault-tl2000_Setup%20Guide_en-us.pdf

ftp://ftp.dell.com/Manuals/all-products/esuprt_ser_stor_net/esuprt_powervault/powervault-tl2000_Reference%20Guide5_en-us.pdf

Please let us know if you have any other questions.

bryan10983 · Answer

Hi Sam:

That did the trick! Turns out I had downloaded entirely the wrong ISO. I reinstalled the IBM Java Runtimes like you suggested and our encryption manager is up and running again.

Thanks so much for your help!

Bryan

PowerVault

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