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May 28th, 2024 15:12

is it safe delivering ME5084 with hard drives installed

Hi

Can we order ME5084 with 84 hard drives installed inside?? is it safe to do so?

Each hard drive is 3.5 inch which weighs around 800g.

I worry that 84 of those drives could damage ME5084 while delivering it abroad,

i.e. during shipping.

But at the same time, I want drives to be installed by DELL.

Thank you !

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3.2K Posts

May 29th, 2024 01:44

Hi,

 

The drives/DDIC are shipped in a separate container. https://dell.to/450seRf

 

If you need any installation done by Dell engineer, you can inform the sales department upon purchase, that you need deployment service. 

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3 Posts

May 28th, 2024 16:45

To add, the packaging and delivery is provider DELL certified reseller

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May 29th, 2024 08:07

@DELL-Joey C​ thanks for quick response! follow up question if I may, our reseller already shipped 84 hard drives installed inside, what is the risk level? can ME5084 handle the shipping with drives installed?

Moderator

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3.2K Posts

May 29th, 2024 09:43

Hi,

 

I can't be sure of the risk of shipping with the drives installed into the chassis. From what I can refer, the drives are shipped separately is due to the weight of the container, as it is to consider the human factor of handling the weight of the whole system. 

 

But to address your concern, I do understand your thoughts, but I cannot provide a solid answer if it will occur damage risk. My best advice is to contact customer care to check this matter with. Also, to address the reseller in terms of why the disk are shipped to the destination, installed into the chassis. 

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