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March 17th, 2015 16:00

MD3000 - Degraded Virtual Disk

I have an issue with a recently created disk Virtual Disk.  I went in to look at the MD3000 through the Modular Disk Storage Manager today and I have a message that says:

Degraded Virtual Disk.

Storage Array:  NAME

Disk Group: Exchange_Data_R10

Raid Level : 1 (It should be 10)

Virtual Disks: Exchange

Status:  Degraded - partially complete disk group.

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I look at Physical Disk tab under STorage Array profile and don't see any errors.  I Also look at Disk Group Tabs and see the error there, but it doesn't have any useful information.  

Below is informatino from Disk Group Tab:

Name: Exchange_Data_R10

Status: Degraded - partially complete disk group

Capacity 836.689 GB
RAID level: 10

Physical Disk type: Serial Attached SCSI (SAS)
Enclosure loss protection: No

Current owner: RAID Controller Module in slot 0


Associated virtual disks and free capacity


Virtual Disk Capacity
Exchange 836.689 GB



Associated physical disks - present (in piece order)


Enclosure Slot
0 8 [mirrored pair with physical disk at enclosure 0, slot 7]
0 6 [mirrored pair with physical disk at enclosure 0, slot 5]
0 4 [mirrored pair with physical disk at enclosure 0, slot 3]
0 7 [mirrored pair with physical disk at enclosure 0, slot 8]
0 5 [mirrored pair with physical disk at enclosure 0, slot 6]
0 3 [mirrored pair with physical disk at enclosure 0, slot 4]

March 18th, 2015 08:00

Hello, TomSimano.

It sounds like we might have a failed disk. I'd need to verify that by looking at a support bundle, however. I sent you an email requesting more information, and further instructions.

I look forward to hearing from you.

17 Posts

March 18th, 2015 10:00

I emailed you back, so let me know if you get it.  Thanks for quick response.

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