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January 11th, 2015 02:00

MD3000i iSCSI port errors when connected

Yesterday, we had a power outage, beyond the life of my UPS. When close to the battery limit, I had to shut down my MD3000i. An hour later, when power was restored, the array started fine and showed a blue light.

However, when starting my two Hyper-V servers, each connected to a iSCSI port, both were unable to connect.

The first thing I tried was a ping, and it turned out I could not ping the MD3000i. Looking closer at the ports, I noticed that they kept flashing in a irregular way. The "connection" light, ususally steady would turn off and back on every minute.

Next, I connect my laptops NIC directly to each of the ports, just to see the same problem. Now, I connect the serial cable and look at the diagnostics output. It seems the iSCSI ports are failing during self test.

Below is a diagnostics output, from a clean start with no network connections in the iSCSI ports. When started (I could see no errors this far) I connect the cable to my laptop and start seeing a sewuence of restart events

-=<###>=-
Attaching interface lo0... done

Adding 9768 symbols for standalone.
Error
01/11/15-09:52:52 (GMT) (tRootTask): NOTE: I2C transaction returned 0x0423fe00


Reset, Power-Up Diagnostics - Loop 1 of 1
3600 Processor DRAM
01 Data lines Passed
02 Address lines Passed
3300 NVSRAM
01 Data lines Passed
5900 Ethernet 91c111 #1
01 Register read Passed
02 Register test Passed
3A00 NAND Flash
06 Bad Blocks Test Passed
2310 Application Accelerator Unit
01 AAU Register Test Passed
6D00 LSI SAS 1068 IOC--Base Board
01 IOC Register Read Test Passed
02 IOC Register Address Lines Test Passed
03 IOC Register Data Lines Test Passed
6F01 QLOGIC EP4032 CHIP 0
01 Register Read Test Passed
02 Register Address Lines Test Passed
03 Register Data Lines Test Passed
3900 Real-Time Clock
01 RT Clock Tick Passed
Diagnostic Manager exited normally.


Current date: 01/11/15 time: 02:26:34

Send for Service Interface or baud rate change
01/11/15-09:53:11 (GMT) (tRAID): NOTE: Set Powerup State
01/11/15-09:53:11 (GMT) (tRAID): NOTE: SOD Sequence is Normal, 0
01/11/15-09:53:11 (GMT) (tRAID): NOTE: SOD: removed SAS host from index 0
01/11/15-09:53:11 (GMT) (tRAID): NOTE: In iscsiIOQLIscsiInitDq. iscsiIoFstrBase = 0x0
01/11/15-09:53:11 (GMT) (tRAID): NOTE: Turning on tray summary fault LED
01/11/15-09:53:13 (GMT) (tRAID): NOTE: SYMBOL: SYMbolAPI registered.
esmc0: LinkUp event
01/11/15-09:53:16 (GMT) (tRAID): NOTE: Initiating Drive channel: ioc:0 bringup
01/11/15-09:53:19 (GMT) (tRAID): NOTE: IOC Firmware Version: 00-24-63-00
01/11/15-09:53:19 (GMT) (tNetCfgInit): NOTE: Network Ready
01/11/15-09:53:26 (GMT) (tSasEvtWkr): NOTE: sasIocPhyUp: chan:0 phy:0 prevNumActivePhys:2 numActivePhys:2
01/11/15-09:53:27 (GMT) (tSasEvtWkr): NOTE: sasIocPhyUp: chan:0 phy:1 prevNumActivePhys:2 numActivePhys:2
01/11/15-09:53:36 (GMT) (tRAID): NOTE: IonMgr: Drive Interface Enabled
01/11/15-09:53:37 (GMT) (tRAID): NOTE: SOD: Instantiation Phase Complete
01/11/15-09:53:37 (GMT) (tRAID): WARN: No attempt made to open Inter-Controller Communication Channels
01/11/15-09:53:37 (GMT) (tRAID): NOTE: LockMgr Role is Master
01/11/15-09:53:37 (GMT) (tRAID): WARN: FBM:validateSubModel: Exception - Alt controller not ready
01/11/15-09:53:37 (GMT) (tSasDiscCom): NOTE: SAS Discovery complete task spawned
01/11/15-09:53:37 (GMT) (tRAID): NOTE: spmEarlyData: Using cached data
01/11/15-09:53:37 (GMT) (sasCheckExpanderSet): NOTE: Expander Firmware Version: 0116-e05c
01/11/15-09:53:37 (GMT) (sasCheckExpanderSet): NOTE: Expander SAS address: Hi = x5848f694 Low = xf73ad410
01/11/15-09:53:43 (GMT) (tSasDiscCom): WARN: SAS: Initial Discovery Complete Time: 30 seconds
01/11/15-09:53:43 (GMT) (tRAID): NOTE: WWN baseName 0002848f-69f73ad4 (valid==>SigMatch)
01/11/15-09:53:43 (GMT) (tRAID): NOTE: IonMgr: Host Interface Enabled
01/11/15-09:53:43 (GMT) (tRAID): NOTE: SOD: Pre-Initialization Phase Complete
01/11/15-09:53:54 (GMT) (tRAID): NOTE: ACS: Icon ping to alternate failed: -2, resp: 0
01/11/15-09:53:54 (GMT) (tRAID): NOTE: ACS: autoCodeSync(): Process start. Comm Mode: 0, Status: 0
01/11/15-09:53:54 (GMT) (tRAID): WARN: ACS: autoCodeSync(): Skipped since alt not communicating.
01/11/15-09:53:54 (GMT) (tRAID): NOTE: SOD: Code Synchronization Initialization Phase Complete
01/11/15-09:53:54 (GMT) (tRAID): NOTE: Caught IconSendInfeasibleException Error in iop::requestAltIopDelay
01/11/15-09:53:54 (GMT) (tRAID): NOTE: CheckInMonitor: Check-in failed (IconSendInfeasibleException Error)
01/11/15-09:53:55 (GMT) (NvpsPersistentSyncM): NOTE: NVSRAM Persistent Storage updated successfully
01/11/15-09:53:55 (GMT) (tRAID): NOTE: USM Mgr initialization complete with 0 records.
01/11/15-09:53:56 (GMT) (tRAID): WARN: Received IconSendInfeasibleException Error adding small edr records from alt controller
01/11/15-09:53:56 (GMT) (tRAID): WARN: spm: unable to exchange features, assuming none
01/11/15-09:53:56 (GMT) (tRAID): NOTE: SPM acquireObjects exception: IconSendInfeasibleException Error
01/11/15-09:53:57 (GMT) (tRAID): NOTE: DBRead 0.244 secs
01/11/15-09:53:57 (GMT) (tRAID): NOTE: sas: Peering Disabled (Alt Unavailable)
01/11/15-09:53:58 (GMT) (tRAID): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 0058c3a0 4c0c8 bytes , result 0
01/11/15-09:54:01 (GMT) (tRAID): NOTE: ********************************************************************************
01/11/15-09:54:01 (GMT) (tRAID): NOTE: QLogic Target Application, Version 2.01.08 6-13-2005 (W2K)
01/11/15-09:54:01 (GMT) (tRAID): NOTE: iSCSI Target Application
01/11/15-09:54:01 (GMT) (tRAID): NOTE: ********************************************************************************
01/11/15-09:54:01 (GMT) (tRAID): NOTE: QLInitializeFW: iSNS Server 0.0.0.0:3205
01/11/15-09:54:01 (GMT) (tRAID): NOTE: QLInitializeFW: ISNSServerIPv6Addr 00:00:00:00:00:00:00:00 :3205
01/11/15-09:54:01 (GMT) (tRAID): NOTE: QLInitializeFW: iSCSI Name iqn.1984-05.com.dell:powervault.md3000i.6842b2b000092450000000004c4f68b9
01/11/15-09:54:01 (GMT) (tRAID): NOTE: QLInitializeFW: port = 0, IPv4 Enable = 1, IPv6 Enable = 0
01/11/15-09:54:01 (GMT) (tRAID): NOTE: QLInitializeFW: IP Address 192.168.131.110:3260
01/11/15-09:54:01 (GMT) (tRAID): NOTE: QLInitializeFW: Firmware waiting for DHCP lease. State 18
01/11/15-09:54:01 (GMT) (tRAID): NOTE: QLInitializeFW: Time 000/010 FwState 18
01/11/15-09:54:02 (GMT) (tRAID): NOTE: QLInitializeFW: Time 001/010 FwState 18
01/11/15-09:54:03 (GMT) (tRAID): NOTE: QLInitializeFW: Time 002/010 FwState 18
01/11/15-09:54:04 (GMT) (tRAID): NOTE: QLInitializeFW: Time 003/010 FwState 18
01/11/15-09:54:05 (GMT) (tRAID): NOTE: QLInitializeFW: Time 004/010 FwState 18
01/11/15-09:54:06 (GMT) (tRAID): NOTE: QLInitializeFW: Time 005/010 FwState 18
01/11/15-09:54:07 (GMT) (tRAID): NOTE: QLInitializeFW: Time 006/010 FwState 18
01/11/15-09:54:08 (GMT) (tRAID): NOTE: QLInitializeFW: Time 007/010 FwState 18
01/11/15-09:54:09 (GMT) (tRAID): NOTE: QLInitializeFW: Time 008/010 FwState 18
01/11/15-09:54:10 (GMT) (tRAID): NOTE: QLInitializeFW: Time 009/010 FwState 18
01/11/15-09:54:11 (GMT) (tRAID): NOTE: QLInitializeFW: port = 1, IPv4 Enable = 1, IPv6 Enable = 0
01/11/15-09:54:11 (GMT) (tRAID): NOTE: QLInitializeFW: IP Address 192.168.131.101:3260
01/11/15-09:54:11 (GMT) (tRAID): NOTE: QLInitializeFW: Firmware waiting for DHCP lease. State 18
01/11/15-09:54:11 (GMT) (tRAID): NOTE: QLInitializeFW: Time 000/010 FwState 18
01/11/15-09:54:12 (GMT) (tRAID): NOTE: QLInitializeFW: Time 001/010 FwState 18
01/11/15-09:54:13 (GMT) (tRAID): NOTE: QLInitializeFW: Time 002/010 FwState 18
01/11/15-09:54:14 (GMT) (tRAID): NOTE: QLInitializeFW: Time 003/010 FwState 18
01/11/15-09:54:15 (GMT) (tRAID): NOTE: QLInitializeFW: Time 004/010 FwState 18
01/11/15-09:54:16 (GMT) (tRAID): NOTE: QLInitializeFW: Time 005/010 FwState 18
01/11/15-09:54:17 (GMT) (tRAID): NOTE: QLInitializeFW: Time 006/010 FwState 18
01/11/15-09:54:18 (GMT) (tRAID): NOTE: QLInitializeFW: Time 007/010 FwState 18
01/11/15-09:54:19 (GMT) (tRAID): NOTE: QLInitializeFW: Time 008/010 FwState 18
01/11/15-09:54:20 (GMT) (tRAID): NOTE: QLInitializeFW: Time 009/010 FwState 18
01/11/15-09:54:22 (GMT) (tRAID): NOTE: b_isn: Peering Disabled (Alt Unavailable)
01/11/15-09:54:22 (GMT) (tRAID): NOTE: ion: Peering Disabled (Alt Unavailable)
01/11/15-09:54:22 (GMT) (tRAID): NOTE: PM - reading DB (records 1..0)
01/11/15-09:54:22 (GMT) (tRAID): NOTE: CheckInMonitor: Check-in failed (IconSendInfeasibleException Error)
01/11/15-09:54:24 (GMT) (tRAID): NOTE: CCM: initialize(): Configuring cache
01/11/15-09:54:24 (GMT) (tRAID): WARN: Failed to send a powerup message packet - status: -1
01/11/15-09:54:24 (GMT) (tRAID): NOTE: Starting UWManager::initialize, entries 510, invalid index -1
01/11/15-09:54:24 (GMT) (tRAID): NOTE: Size of NVSRAM IW Queue is 0
01/11/15-09:54:26 (GMT) (tRAID): NOTE: RTR: IO Released
01/11/15-09:54:26 (GMT) (tRAID): NOTE: DiagVolManager::initialize: Exception - Alt controller not ready
01/11/15-09:54:26 (GMT) (tRAID): NOTE: Caught IconSendInfeasibleException Error in iop::requestAltIopDelay
01/11/15-09:54:26 (GMT) (tRAID): NOTE: SOD: Initialization Phase Complete
==============================================
Title: Disk Array Controller
Copyright 2005-2011 LSI Logic Corporation, All Rights Reserved.

Name: RC
Version: 07.35.39.64
Date: 08/16/2011
Time: 14:24:32 CDT
Models: 1532
Manager: devmgr.v1035api01.Manager
==============================================

01/11/15-09:54:26 (GMT) (tRAID): NOTE: sodMain Normal sequence finished, elapsed time = 76 seconds
01/11/15-09:54:26 (GMT) (tRAID): NOTE: sodMain complete
01/11/15-09:54:26 (GMT) (EventGateManager): NOTE: CheckInMonitor: Check-in failed (IconSendInfeasibleException Error)
01/11/15-09:54:28 (GMT) (ProcessHandlers): NOTE: SYMbol available

*********
** PLUGGING IN MY LAPTOP INTO ISCIS PORT 0
*********

01/11/15-10:08:18 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Port 0 Link up.
01/11/15-10:08:18 (GMT) (IOSched): NOTE: QLTA_HandleTeb: port 0 Link Up
01/11/15-10:08:18 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Async Event Code 8002 received
01/11/15-10:08:18 (GMT) (IOSched): ERROR: QLDoInterruptServiceRoutine: PortFatal interrupt. PortFatalErrorStatus 00002000 CSR 0000c708 AS 2 AF 800009
01/11/15-10:08:18 (GMT) (IOSched): ERROR: QLDoInterruptServiceRoutine: Local RAM Parity Fatal Error occured
01/11/15-10:08:18 (GMT) (IOSched): WARN: QLTA_HandleTeb: Port Fatal Error
01/11/15-10:08:18 (GMT) (IOSched): NOTE: QLProcessSystemError: Restart RISC
01/11/15-10:08:18 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Async Event Code 8002 received
01/11/15-10:08:18 (GMT) (IOSched): ERROR: QLDoInterruptServiceRoutine: PortFatal interrupt. PortFatalErrorStatus 00002000 CSR 0000c508 AS 2 AF 800001
01/11/15-10:08:18 (GMT) (IOSched): ERROR: QLDoInterruptServiceRoutine: Local RAM Parity Fatal Error occured
01/11/15-10:08:18 (GMT) (IOSched): WARN: QLTA_HandleTeb: Port Fatal Error
01/11/15-10:08:18 (GMT) (IOSched): NOTE: QLProcessSystemError: Restart RISC
01/11/15-10:08:22 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 0058c3a0 4c0c8 bytes , result 0
01/11/15-10:08:23 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 0058c3a0 4c0c8 bytes , result 0
01/11/15-10:08:23 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Self test failure.
01/11/15-10:08:58 (GMT) (qlRetryTask): WARN: QLMailboxCommand: Cmd = 0069, completion timeout
01/11/15-10:08:58 (GMT) (qlRetryTask): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69
01/11/15-10:08:59 (GMT) (qlRetryTask): NOTE: Qlogic coredump file written to '8RSTT4J:/tmp/QLogic_Coredump_port_0_8RSTT4J',rc 204E50, expected 204E50
01/11/15-10:08:59 (GMT) (qlRetryTask): WARN: Qlogic coredump file write failed.fclose returned -1

01/11/15-10:08:59 (GMT) (qlRetryTask): WARN: QLTA_HandleTeb: System Error
01/11/15-10:08:59 (GMT) (qlRetryTask): NOTE: QLProcessSystemError: Restart RISC
01/11/15-10:08:59 (GMT) (qlRetryTask): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000
01/11/15-10:08:59 (GMT) (qlRetryTask): NOTE: QLRebootTimer: Status after Get FW State 4543
01/11/15-10:08:59 (GMT) (qlRetryTask): NOTE: QLRebootTimer: QLGetFwState failed
01/11/15-10:09:24 (GMT) (qlRetryTask): WARN: QLMailboxCommand: Cmd = 0069, completion timeout
01/11/15-10:09:24 (GMT) (qlRetryTask): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69
01/11/15-10:09:24 (GMT) (qlRetryTask): NOTE: Qlogic coredump file written to '8RSTT4J:/tmp/QLogic_Coredump_port_0_8RSTT4J',rc 204E50, expected 204E50
01/11/15-10:09:24 (GMT) (qlRetryTask): WARN: Qlogic coredump file write failed.fclose returned -1

01/11/15-10:09:24 (GMT) (qlRetryTask): WARN: QLTA_HandleTeb: System Error
01/11/15-10:09:24 (GMT) (qlRetryTask): NOTE: QLProcessSystemError: Restart RISC
01/11/15-10:09:24 (GMT) (qlRetryTask): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000
01/11/15-10:09:24 (GMT) (qlRetryTask): NOTE: QLRebootTimer: Status after Get FW State 4740
01/11/15-10:09:24 (GMT) (qlRetryTask): NOTE: QLRebootTimer: QLGetFwState failed
01/11/15-10:09:35 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 0058c3a0 4c0c8 bytes , result 0
01/11/15-10:09:35 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 0058c3a0 4c0c8 bytes , result 0
01/11/15-10:09:35 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Self test failure.
01/11/15-10:10:10 (GMT) (qlRetryTask): WARN: QLMailboxCommand: Cmd = 0069, completion timeout
01/11/15-10:10:10 (GMT) (qlRetryTask): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69
01/11/15-10:10:11 (GMT) (qlRetryTask): NOTE: Qlogic coredump file written to '8RSTT4J:/tmp/QLogic_Coredump_port_0_8RSTT4J',rc 204E50, expected 204E50
01/11/15-10:10:11 (GMT) (qlRetryTask): WARN: Qlogic coredump file write failed.fclose returned -1

01/11/15-10:10:11 (GMT) (qlRetryTask): WARN: QLTA_HandleTeb: System Error
01/11/15-10:10:11 (GMT) (qlRetryTask): NOTE: QLProcessSystemError: Restart RISC
01/11/15-10:10:11 (GMT) (qlRetryTask): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000
01/11/15-10:10:11 (GMT) (qlRetryTask): NOTE: QLRebootTimer: Status after Get FW State 4543
01/11/15-10:10:11 (GMT) (qlRetryTask): NOTE: QLRebootTimer: QLGetFwState failed
01/11/15-10:10:36 (GMT) (qlRetryTask): WARN: QLMailboxCommand: Cmd = 0069, completion timeout
01/11/15-10:10:36 (GMT) (qlRetryTask): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69
01/11/15-10:10:37 (GMT) (qlRetryTask): NOTE: Qlogic coredump file written to '8RSTT4J:/tmp/QLogic_Coredump_port_0_8RSTT4J',rc 204E50, expected 204E50
01/11/15-10:10:37 (GMT) (qlRetryTask): WARN: Qlogic coredump file write failed.fclose returned -1

01/11/15-10:10:37 (GMT) (qlRetryTask): WARN: QLTA_HandleTeb: System Error
01/11/15-10:10:37 (GMT) (qlRetryTask): NOTE: QLProcessSystemError: Restart RISC
01/11/15-10:10:37 (GMT) (qlRetryTask): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000
01/11/15-10:10:37 (GMT) (qlRetryTask): NOTE: QLRebootTimer: Status after Get FW State 4740
01/11/15-10:10:37 (GMT) (qlRetryTask): NOTE: QLRebootTimer: QLGetFwState failed
01/11/15-10:10:47 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 0058c3a0 4c0c8 bytes , result 0
01/11/15-10:10:48 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 0058c3a0 4c0c8 bytes , result 0
01/11/15-10:10:48 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Self test failure.
01/11/15-10:11:23 (GMT) (qlRetryTask): WARN: QLMailboxCommand: Cmd = 0069, completion timeout
01/11/15-10:11:23 (GMT) (qlRetryTask): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69
01/11/15-10:11:24 (GMT) (qlRetryTask): NOTE: Qlogic coredump file written to '8RSTT4J:/tmp/QLogic_Coredump_port_0_8RSTT4J',rc 204E50, expected 204E50
01/11/15-10:11:24 (GMT) (qlRetryTask): WARN: Qlogic coredump file write failed.fclose returned -1

01/11/15-10:11:24 (GMT) (qlRetryTask): WARN: QLTA_HandleTeb: System Error
01/11/15-10:11:24 (GMT) (qlRetryTask): NOTE: QLProcessSystemError: Restart RISC
01/11/15-10:11:24 (GMT) (qlRetryTask): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000
01/11/15-10:11:24 (GMT) (qlRetryTask): NOTE: QLRebootTimer: Status after Get FW State 4543
01/11/15-10:11:24 (GMT) (qlRetryTask): NOTE: QLRebootTimer: QLGetFwState failed
01/11/15-10:11:49 (GMT) (qlRetryTask): WARN: QLMailboxCommand: Cmd = 0069, completion timeout
01/11/15-10:11:49 (GMT) (qlRetryTask): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69
01/11/15-10:11:49 (GMT) (qlRetryTask): NOTE: Qlogic coredump file written to '8RSTT4J:/tmp/QLogic_Coredump_port_0_8RSTT4J',rc 204E50, expected 204E50
01/11/15-10:11:49 (GMT) (qlRetryTask): WARN: Qlogic coredump file write failed.fclose returned -1

01/11/15-10:11:49 (GMT) (qlRetryTask): WARN: QLTA_HandleTeb: System Error
01/11/15-10:11:49 (GMT) (qlRetryTask): NOTE: QLProcessSystemError: Restart RISC
01/11/15-10:11:49 (GMT) (qlRetryTask): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000
01/11/15-10:11:49 (GMT) (qlRetryTask): NOTE: QLRebootTimer: Status after Get FW State 4740
01/11/15-10:11:49 (GMT) (qlRetryTask): NOTE: QLRebootTimer: QLGetFwState failed
01/11/15-10:12:00 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 0058c3a0 4c0c8 bytes , result 0
01/11/15-10:12:00 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 0058c3a0 4c0c8 bytes , result 0
01/11/15-10:12:00 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Self test failure.
01/11/15-10:12:35 (GMT) (qlRetryTask): WARN: QLMailboxCommand: Cmd = 0069, completion timeout
01/11/15-10:12:35 (GMT) (qlRetryTask): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69
01/11/15-10:12:36 (GMT) (qlRetryTask): NOTE: Qlogic coredump file written to '8RSTT4J:/tmp/QLogic_Coredump_port_0_8RSTT4J',rc 204E50, expected 204E50
01/11/15-10:12:36 (GMT) (qlRetryTask): WARN: Qlogic coredump file write failed.fclose returned -1

01/11/15-10:12:36 (GMT) (qlRetryTask): WARN: QLTA_HandleTeb: System Error
01/11/15-10:12:36 (GMT) (qlRetryTask): NOTE: QLProcessSystemError: Restart RISC
01/11/15-10:12:36 (GMT) (qlRetryTask): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000
01/11/15-10:12:36 (GMT) (qlRetryTask): NOTE: QLRebootTimer: Status after Get FW State 4543
01/11/15-10:12:36 (GMT) (qlRetryTask): NOTE: QLRebootTimer: QLGetFwState failed
01/11/15-10:13:01 (GMT) (qlRetryTask): WARN: QLMailboxCommand: Cmd = 0069, completion timeout
01/11/15-10:13:01 (GMT) (qlRetryTask): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69
01/11/15-10:13:02 (GMT) (qlRetryTask): NOTE: Qlogic coredump file written to '8RSTT4J:/tmp/QLogic_Coredump_port_0_8RSTT4J',rc 204E50, expected 204E50
01/11/15-10:13:02 (GMT) (qlRetryTask): WARN: Qlogic coredump file write failed.fclose returned -1

01/11/15-10:13:02 (GMT) (qlRetryTask): WARN: QLTA_HandleTeb: System Error
01/11/15-10:13:02 (GMT) (qlRetryTask): NOTE: QLProcessSystemError: Restart RISC
01/11/15-10:13:02 (GMT) (qlRetryTask): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000
01/11/15-10:13:02 (GMT) (qlRetryTask): NOTE: QLRebootTimer: Status after Get FW State 4f40
01/11/15-10:13:02 (GMT) (qlRetryTask): NOTE: QLRebootTimer: QLGetFwState failed
01/11/15-10:13:12 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 0058c3a0 4c0c8 bytes , result 0
01/11/15-10:13:13 (GMT) (qlRetryTask): NOTE: QLStartFw: Downloading Driver's FW image 03.00.01.47 from 0058c3a0 4c0c8 bytes , result 0
01/11/15-10:13:13 (GMT) (IOSched): NOTE: QLIsrDecodeMailbox: Self test failure.
01/11/15-10:13:48 (GMT) (qlRetryTask): WARN: QLMailboxCommand: Cmd = 0069, completion timeout
01/11/15-10:13:48 (GMT) (qlRetryTask): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69
01/11/15-10:13:49 (GMT) (qlRetryTask): NOTE: Qlogic coredump file written to '8RSTT4J:/tmp/QLogic_Coredump_port_0_8RSTT4J',rc 204E50, expected 204E50
01/11/15-10:13:49 (GMT) (qlRetryTask): WARN: Qlogic coredump file write failed.fclose returned -1

01/11/15-10:13:49 (GMT) (qlRetryTask): WARN: QLTA_HandleTeb: System Error
01/11/15-10:13:49 (GMT) (qlRetryTask): NOTE: QLProcessSystemError: Restart RISC
01/11/15-10:13:49 (GMT) (qlRetryTask): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000
01/11/15-10:13:49 (GMT) (qlRetryTask): NOTE: QLRebootTimer: Status after Get FW State 4543
01/11/15-10:13:49 (GMT) (qlRetryTask): NOTE: QLRebootTimer: QLGetFwState failed
01/11/15-10:14:14 (GMT) (qlRetryTask): WARN: QLMailboxCommand: Cmd = 0069, completion timeout
01/11/15-10:14:14 (GMT) (qlRetryTask): WARN: QLMailboxCommand: command completion timeout, cmd = 0x69
01/11/15-10:14:14 (GMT) (qlRetryTask): NOTE: Qlogic coredump file written to '8RSTT4J:/tmp/QLogic_Coredump_port_0_8RSTT4J',rc 204E50, expected 204E50
01/11/15-10:14:14 (GMT) (qlRetryTask): WARN: Qlogic coredump file write failed.fclose returned -1

2 Posts

January 13th, 2015 06:00

Talked to a Dell representative today, and got a confirmation that the following line verifies my controller card is broken and needs to be replaced:

01/11/15-10:09:24 (GMT) (qlRetryTask): ERROR: QLGetFwState: MBOX_CMD_GET_FW_STATE failed. Stat f000

Unfortunately, these controllers are discontinued and can only be offered as a replacement with return of the existing controller. I just wish I had a second one...

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7.9K Posts

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69 Points

January 14th, 2015 11:00

Hello roarfred,

Yep when you get that error on the controller in most cases it is in need of being replaced.  I have seen sometimes that a customer can get it to come back online but it will soon fail again & then they won’t be able to get it to come back online again.  

I would also check online as I think you can still purchase replacement controller from a Dell reseller or Ebay.  

Please let us know if you have any other questions.

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