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69883
May 27th, 2009 22:00
MD3000i only accepts Dell certified hard disk???
I bought 10 147GB 15K SAS Fujitsu MAX3147RC and installed them on MD3000i. However, Modular Disk Manager recognized the drives as non-certified drives and mark them as failed. I tried to flash them with Dell utility flash rev. D207, but the drives won't accept Dell firmware. Can somebody advise what to do?
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Dev Mgr
6 Operator
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9.3K Posts
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May 28th, 2009 06:00
You'll want to return the 15 drives, contact Dell sales and purchase 15 MD3000i drives.
Just like most SANs from other major vendors (SUN, HP, IBM, EMC, etc), the MD3000i only accepts a limited number of drives with a limited number of firmwares and when a non-supported drive is put in, the system will not touch it.
JOHNADCO
2 Intern
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847 Posts
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May 28th, 2009 08:00
True that...
Only Dell certified drives, and make sure if you order from Dell the rep understands exactly what it is going into. I recently found out the hard way you can actually buy non-dell certified drives from Dell, Dell took them back, but it delayed a project by weeks.
Other san manufacturers may be the same, but with Dell? On a replacement or adds / changes. You do not get to choose the drive type. You get flavor of the day. Drives me crazy in all honesty.
Dev Mgr
6 Operator
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9.3K Posts
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May 28th, 2009 09:00
Dell's Poweredge SATA drives generally won't work in an MD3000i as the MD3000i requires the little interposer board, which PERCs don't (assuming all drives on the PERC are SATA; single ported). Poweredge SAS drives may work, but to be certain you'd want to be sure and order the MD3000-series-specific drives.
Pawn33
28 Posts
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July 19th, 2009 22:00
Ive seen some Power edge drives work in the a Md3000/3000i , but as listed below i wouldnt suggest it. From my knowledge the interposer's are there to make Sata drives SAS compatible to fit onto the backplane.
Mustknow
11 Posts
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July 20th, 2009 07:00
The requirement for the Dell branded drives stems from the extensive testing they do to qualify the drives on the various platforms. It is always recommended to use Dell supported drives to make sure the system is running optimal.
KarlBrowning
4 Posts
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March 19th, 2012 08:00
To be fair, that is a very poor answer as to why we can't buy our own hard drives from anyone else than Dell. The cost difference is very high. I can buy a 1 TB drive from Dell for $319.99, or a 2 TB drive (that is on the supported hard drive matrix sheet) for $371 from CDW. Why should I not be able to use this drive?
JOHNADCO
2 Intern
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847 Posts
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March 20th, 2012 14:00
Because most all san manufacturers only allow their drives to be used, just the way it is once you get to san. I think you can use non-Dell-certed drives in an MD3000 but not an MD3000i.
KarlBrowning
4 Posts
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March 21st, 2012 10:00
D-Link also offers SAN solutions without "certified" drives. Honestly, reliability of hard drives is not often an issue past the first 30-90 days. That is when most failures occur.
Dev Mgr
6 Operator
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9.3K Posts
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March 21st, 2012 10:00
For SAN solutions that offer support for non-certified (retail) drives, you can look at solutions from Synology or QNAP. However, these vendors do keep lists of certified drives as well. The units typically will accept other drives, but if you ever have any issues related to the drives, they won't support you unless you have drives that are listed on their supported-drive-list.
You can also build you own SAN using OpenFiler.
The difference is the support and reliability that you will experience in the long run, but you get to save some money on the drives.
KarlBrowning
4 Posts
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March 21st, 2012 11:00
I apologize for not liking what Dell is doing here, but it is odd to delete a post for not violating the terms of use and saying it did. I'm done with this anyways, so whomever gets to read this before it is deleted again.. Bye.