6 Posts
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1003
March 31st, 2021 11:00
ME4024 not collecting perfomance data
Hello,
I have an ME4024 when I go into the web interface and click on Performance at the bottom left. The page that comes up says no data available. The system has been up and running quite happily for 4 months now. No matter what I pick in the show list Disks, Controllers, Volumes or any of the others, there is no data. Do I need to turn on something to start it collecting data?
Thank you
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DELL-Josh Cr
Moderator
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9.4K Posts
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April 1st, 2021 11:00
https://dell.to/3fAajJA is the current version and it is 2 revisions newer.
DELL-Josh Cr
Moderator
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9.4K Posts
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March 31st, 2021 15:00
Hi,
It should work without needing to configure anything. Has it been rebooted in those 4 months? What software version are you on?
thollegos
6 Posts
0
April 1st, 2021 11:00
Yes it has been rebooted, would be a pain now as it is running the VM system I have built. I would have to shutdown all the VMs to reboot it.
Version: Lots of them
Bundle version = GT280R006-02, Storage Cont Loader Code = 29.015, Management Cont Loader code = 6.29.27348x, Expander Cont code = 525F, CPLD code = 3.9
I don't see anything that specifically says software version.
thollegos
6 Posts
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April 1st, 2021 12:00
I will try it out and see how it goes, thank you. I'll probably install it on Mon. Don't like making changes on a Fri.
Thank you
thollegos
6 Posts
0
April 1st, 2021 12:00
Small problem. I've tried to download the update 3 times and each time the download gets to 16.3MB and fails. I tried to download other drivers, like the SRA, in case in was a problem on my end, and I didn't have any problem.
DELL-Josh Cr
Moderator
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9.4K Posts
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April 1st, 2021 12:00
I was not able to replicate the download failing, both internal and external networks were able to download. Can you try a different browser?
thollegos
6 Posts
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April 1st, 2021 13:00
My bad. Apparently it was my machine. I tried Chrome, IE and Edge on my machine, same problem. Tried another system, no problem
Thank you
thollegos
6 Posts
0
April 7th, 2021 06:00
I'm sure this is the solution. I just haven't been able to install the update and reboot the ME4024.
Thank you for your help.