1 Rookie

 • 

22 Posts

163

November 21st, 2024 17:25

ML3 firmware update issue

Hello!

Customer made mistake due update firmware at ML3.

He uploaded firmware, system logged out. At this moment customer distracted and decided that browser logged out by some reason.

After this customer logged in to system and repeated upload firmware :)

When I try to log in, a message appears.

And error

How I can fix it?

Moderator

 • 

4.7K Posts

November 21st, 2024 21:47

Hello,

 

I want to ask a few questions first:

 

Was the update actually run before this occurred?

 

Did you try Login on the   'Admin Logout' do you still want to log in screenshot?

 

Have you power cycled the system?

 

1 Rookie

 • 

22 Posts

November 22nd, 2024 19:31

Power cycle was fixed the problem.

1 Rookie

 • 

22 Posts

November 22nd, 2024 04:48

@DELL-Charles R​ 

I think that this happened by reason twice started firmware. 

Yes, I try login and get error (system error occured).

No, power cycle is not performed yet. I'm going to do it today.

Moderator

 • 

4K Posts

November 22nd, 2024 09:43

Hi,

 

When the firmware is updating, the storage will reboot itself and the browser UI may reload/log out. And the firmware will take about 45 mins to update. There are times that, it may look the storage is not responding. Is the Management UI not able to log in? Before you reboot, can you try login using the Service account to check the logs to see if there are any errors: https://dell.to/4eD6oGQ

 

If it's already been a day, you can probably reboot the storage manually. Ref: https://dell.to/4eFOLGj

 

1 Rookie

 • 

4 Posts

November 22nd, 2024 09:57

def int_to_roman(num):
    roman_map = {
        1000: "M", 900: "CM", 500: "D", 400: "CD",
        100: "C", 90: "XC", 50: "L", 40: "XL",
        10: "X", 9: "IX", 5: "V", 4: "IV", 1: "I"
    }
    result = ""
    for value, symbol in roman_map.items():
        while num >= value:
            result += symbol
            num -= value
    return result

def roman_to_int(roman):
    roman_map = {
        "I": 1, "V": 5, "X": 10, "L": 50,
        "C": 100, "D": 500, "M": 1000
    }
    total = 0
    prev_value = 0
    for char in roman:
        current_value = roman_map[char]
        if current_value > prev_value:
            total += current_value - 2 * prev_value
        else:
            total += current_value
        prev_value = current_value
    return total

# Test examples
print(int_to_roman(29))   # Output: XXIX
print(roman_to_int("XLIV"))  # Output: 44

1 Rookie

 • 

4 Posts

November 28th, 2024 05:48

@10.0.0.0.1​ 

Facing issues with the ML3 firmware update? Double-check that you’re using the correct firmware version for your device. Ensure the update process isn’t interrupted and try using a different USB cable or port if applicable. If the issue persists,
 10.0.0.0.110.0.0.1  performing a factory reset before the update might help. Let us know how it goes

1 Rookie

 • 

1 Message

February 6th, 2025 11:21

"Facing an issue with the ML3 firmware update. Any solutions?"

1 Rookie

 • 

1 Message

December 4th, 2025 10:53

Updating the ML3 firmware can sometimes encounter problems due to compatibility, connection, or power issues. Common causes include using the wrong firmware version, unstable USB or network connections, insufficient battery or power interruptions, or corrupted update files. To resolve the issue, users should ensure they have downloaded the correct firmware for their specific device model, follow the official update procedure carefully, maintain a stable connection, and avoid interrupting the process.

No Events found!

Top