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81432
February 9th, 2016 01:00
PowerVault 114X Tape Problem
Dell PowerVault 114x for our backup needs. The other day, I swapped the tape over, and once the tape was loaded, it started displaying the error code "6" on the display. When I press the manual eject, nothing happens.
I try to unplugged the SCSI cable and power, then power on again. but did't working.
I try to hold eject button for 30 seconds and more but didn't working.
What can I do,
Am from Egypt
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DELL-Sam L
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February 16th, 2016 10:00
Hello aymangad78,
What I would try to do is to power off the PV114X & then when you power it back on hold down the eject button for 20 seconds & it will try to rewind the media & once media is rewound then it will try to eject the media out. If that fails to eject the media then the last thing to try is to flash the firmware on the drive & see if it will eject out the media. If the firmware flash fails to eject then will have to take apart the drive to manually remove the media.
Please let us know if you have any other questions.
aymangad78
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February 16th, 2016 22:00
The problem is fixed now...
The media is cut in tap, and I was hand it out from drive.
Thanks for your response