Unsolved
This post is more than 5 years old
7 Posts
0
647
January 10th, 2020 05:00
PV MD3200i with no critical alert but not functionning
Hi world,
Our very old MD3200i is not functioning very well, some VM using isccsi virtual disks on it have sluggish copy rate of 3Mo/s! VMs seems to work no errors, no other performance issue could be observed but an application running on one of those can't run some sql requests because of timeout.
As there was no critical error i decided to rebuild a clean datastore beside the defect one but before going to copy things i decided to take a look to other messages in log...
Here is what i found:
Datastore 1 the one i want to reinit
Date/heure : 09/01/20 11:06:54
Numéro de séquence : 107105
Type d'événement : 201F
Catégorie d'événement : Interne
Priorité : Informatif
Description : VDD repair completed
Codes spécifiques aux événements : 0/0/0
Type de composant : Module de contrôleur RAID
Emplacement du composant : Boîtier 0, Logement 1
Journalisé par : Module de contrôleur RAID dans le logement 1
Données brutes :
4d 45 4c 48 03 00 00 00 61 a2 01 00 00 00 00 00
1f 20 48 00 3e fb 16 5e 0a 00 01 00 f9 41 24 14
01 00 00 00 04 00 00 00 22 00 00 00 22 00 00 00
08 00 00 00 00 00 00 00 02 00 00 00 01 00 00 00
0a 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
01 00 00 00 00 00 01 01 14 00 00 00 10 00 13 06
80 20 00 04 00 00 00 00 10 da 09 01 00 00 00 00
Date/heure : 08/01/20 22:16:39
Numéro de séquence : 107080
Type d'événement : 5023
Catégorie d'événement : Commande
Priorité : Informatif
Description : RAID Controller Module return status/function call for requested operation
Codes spécifiques aux événements : 1/b8/0
Type de composant : Module de contrôleur RAID
Emplacement du composant : Boîtier 0, Logement 0
Journalisé par : Module de contrôleur RAID dans le logement 0
Données brutes :
4d 45 4c 48 03 00 00 00 48 a2 01 00 00 00 00 00
23 50 30 00 b7 46 16 5e 00 00 00 00 00 80 00 00
00 00 00 00 03 00 00 00 22 00 00 00 22 00 00 00
08 00 00 00 00 00 00 00 01 00 00 00 01 00 00 00
0a 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
01 00 00 00 00 00 00 01 0c 00 00 00 08 00 14 08
b8 00 00 00 01 00 00 00
Date/heure : 01/01/20 19:01:42
Numéro de séquence : 106887
Type d'événement : 210A
Catégorie d'événement : Interne
Priorité : Informatif
Description : RAID Controller Module cache not enabled or was internally disabled
Codes spécifiques aux événements : 0/0/0
Type de composant : Module de contrôleur RAID
Emplacement du composant : Boîtier 0, Logement 0
Journalisé par : Module de contrôleur RAID dans le logement 0
Données brutes :
4d 45 4c 48 03 00 00 00 87 a1 01 00 00 00 00 00
0a 21 48 00 86 de 0c 5e 00 00 00 00 00 00 00 00
00 00 00 00 04 00 00 00 22 00 00 00 22 00 00 00
08 00 00 00 00 00 00 00 01 00 00 00 01 00 00 00
0a 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
01 00 00 00 00 00 00 00 00 00 00 00
Datastore 2 the one in operation
Date/heure : 09/01/20 11:06:54
Numéro de séquence : 107101
Type d'événement : 1016
Catégorie d'événement : Erreur
Priorité : Informatif
Description : Physical Disk returned unrecoverable media error
Codes spécifiques aux événements : 3/11/0
Type de composant : Disque physique
Emplacement du composant : Boîtier 0, Logement 10
Journalisé par : Module de contrôleur RAID dans le logement 1
Données brutes :
4d 45 4c 48 03 00 00 00 5d a2 01 00 00 00 00 00
16 10 11 10 3e fb 16 5e 0a 00 01 00 0a 01 00 00
01 00 00 00 01 00 00 00 22 00 00 00 22 00 00 00
01 00 00 00 00 00 00 00 0b 00 00 00 01 00 00 00
0a 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
01 00 00 00 02 00 01 03 44 00 00 00 12 00 0d 01
f0 00 03 01 09 da 10 18 00 00 00 00 11 00 00 80
00 4d 00 00 20 00 0e 81 cc dd bb 28 10 01 09 da
10 00 00 06 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 03 00 0e 81 00 00 00 00
Date/heure : 16/12/19 17:12:27
Numéro de séquence : 106632
Type d'événement : 100A
Catégorie d'événement : Erreur
Priorité : Informatif
Description : Physical Disk returned CHECK CONDITION
Codes spécifiques aux événements : 6/2a/1
Type de composant : Disque physique
Emplacement du composant : Boîtier 0, Logement 8
Journalisé par : Module de contrôleur RAID dans le logement 1
Données brutes :
4d 45 4c 48 03 00 00 00 88 a0 01 00 00 00 00 00
0a 10 11 20 eb ac f7 5d 08 00 01 00 0a 01 00 00
03 00 00 00 01 00 00 00 22 00 00 00 22 00 00 00
01 00 00 00 00 00 00 00 09 00 00 00 01 00 00 00
0a 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
01 00 00 00 01 00 01 03 44 00 00 00 12 00 0d 01
70 00 06 00 00 00 00 0a 00 00 00 00 2a 01 00 00
00 00 00 00 20 00 0e 81 cc dd bb 4d 00 58 00 00
00 00 ff fe 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 03 00 0e 81 00 00 00 00
So, can i trust datastore 1? What can i do for further investigation?
Datastore 2 has disks problems, disk 8 is a new one in spare status, but disk 10 ...
Another thing i would like to know is why i have those 3 triangles when i clic show physical disks, datastore 2 is 5,6,7,9,10,11?
Conclusion, would you keep this SAN in production any longer?
Greetings
Gilles



DELL-Sam L
Moderator
•
7.7K Posts
0
January 10th, 2020 10:00
Hello Gilles,
So looking at the log file that you provided I would say that you need to start by upgrading your firmware on your controllers. the firmware that you are using is 8yrs old. Once the firmware has been updated on both controllers and HDD’s, then we can look into your performance issues. Here is the link to the firmware and resource dvd.
Here are the steps for doing a firmware upgrade just in case you need them.
Controller Firmware
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=4cp5x&oscode=w12r2&productcode=powervault-md3200i
Resource dvd
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=r9g1x&oscode=w12r2&productcode=powervault-md3200i
HDD/ SDD
https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverid=x50j8&oscode=w12r2&productcode=powervault-md3200i
Firmware Upgrade steps:
O If you receive an error while checking the SPM database, ensure that you have an out of band management connection to both RAID controllers.
Please allow for at least 60-85 minutes for the updates. Time may vary depending on how long each reboot takes.
Please let us know if you have any other questions.