PV110 Event ID 9

Question

Hi,

My PV110 attached to PE2600 and it has the latest firmware (5538). The backup last night failed, the status on Veritas 9.1 was running but 0 bytes writen. I tried to cancel the job but after 1 hour it didn't want to stop, so I restarted all bexec services. The beremote status is on starting.

I checked the event viewer and I saw event id 9, also the backup two days before took longer than before (twice).

Any idea what happened?

Thanks,

DELL-Bob D · Answer

What type of tape drive is it? DDS, VS80, SDLT..... Have you cleaned the drive recently?

winoto · Answer

And after I reboot the server I got this error:

Event Type: Error
Event Source: Removable Storage Service
Event Category: None
Event ID: 152
Date:  8/27/2004
Time:  1:18:50 PM
User:  N/A
Computer: tor-back-01
Description:
Error encountered when attempting to execute Media Label Library "BE". The DLL could not be loaded. Make sure the file exists and the path is correctly noted in the registry.
Data:
0000: 7e 00 00 00               ~...

Thanks,

winoto · Answer

Hi Bob, It's DLT 1 40/80 and it's only 1 month old. How often do I need to clean it? It doesn't backup alot of data, only 10 G*5 days   Thanks, Winoto

DELL-Bob D · Answer

Be sure the drivers loaded against the tape drive are VERITAS drivers. Check www.support.veritas.com for the latest version.

If you are not using RSM for any other devices disable that service and reboot.

winoto · Answer

Ok,

I just installed the driver from Veritas and disabled the RSM, I'll reboot it tonight since this server is on my branch office.

Do I need to disable RSM on the other server that connected to PV122 320 too?

Thanks,

Winoto

DELL-Bob D · Answer

The only server you need to disable RSM on is the one the 122 is directly attached to.

PowerVault

PV110 Event ID 9

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