PV122T VS80 Backup Exec 10

Question

I just moved to Veritas (Now Symantec) Backup Exec v10 for Windows Servers. I tested my PV122T autoloader on a test server with a Adaptec SCSI Card and it worked great! I moved the autoloader back to my PowerEdge 2650 w/ a Perc 3 RAID Controller. Now it won't inventory tapes in the drive. It displays this error in the job log:

Job started     : Friday, August 12, 2005 9:22:55 AM
Job ended       : Friday, August 12, 2005 9:23:10 AM
Final error: 0xe000e005 - The job has reported multiple errors. See the job log for details.

Final error category: Backup Device Errors
Completed status: Failed

Any Ideas?

Thanks in Advance,
Doug

doug4772 · Answer

Also, the unit goes offline in BackupExec after the job fails.

doug4772 · Answer

Nevermind... Veritas informed me they DO NOT support Perc3. They only support Perc4.

They did state they don't recommend using tape drives on RAID controllers. See below:

http://support.veritas.com/docs/191488

-Doug

DELL-Bob D · Answer

If you have moved the 122T to the PERC controller this is what is causing your problems. You cannot run tape devices from a RAID controller.

De La Soul · Answer

Do yourself a favor and don't run any tape library on a perc controller. Just go ahead and run it on the controller card it is certified on. If you don't.... trouble will follow.       Tootles, De La Soul

doug4772 · Answer

Thanks for the input.  We've had quirky problems with our PV122T autloader ever since we purchased it about two years ago.  Funny... Dell never mentioned that the problems could have been related to the unit being connected to the Perc controller.  Oh well, they admin it now and their story matches what Veritas is telling me.  I just ordered an Adaptec 39160 PC SCSI card to run the unit.  Well, actually it's a dell branded 39160 card but it's still the same card but half the price. :)   Again, thanks for the input.

De La Soul · Answer

No problem...

When you get the 39160 card just remember .... do not use the microsoft driver which will
load by default. Go grab the Adaptec driver off Dell website or Adaptec site.

:smileywink:

Tootles,
De La Soul

doug4772 · Answer

Good Point!  I usually do download the Dell or Manufacturer drivers to avoid problems. I ordered it today and it shipped already so, hopefully tomorrow I'll be back in business.

De La Soul · Answer

U DA MAN! :smileyhappy:     Tootles, De La Soul

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PV122T VS80 Backup Exec 10

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