PV132T looking for Install Disk

Question

We have a PowerVault 132T with two LTO2s in it. Each LTO2 drive is connected to a server.

Drive 1 is connected to a PowerEdge 6550 and Drive 2 is connected to a PowerEdge 2850 via SCSI.

I've partitioned the library into two partitions 8:14 with 1 cleaning slot. The library is set as Lun:Lun.

The PowerEdge 2850 is running Veritas 9.1 and can see it's 14 slots fine. The problem is with the PowerEdge 6550...it's running Veritas 9.1 as well but it is showing 23 slots available in Veritas and everytime I restart the server I get the following message on the screen:

Please insert the Compact Disk labeled 'Dell PV132T Install Disk' into your CD-ROM drive (E:) and then click OK.

You can also click OK if you want files to be copied from and alternate location, such as a floppy disk or a network server.

Any suggestions?

Message Edited by Mithrilhall on 11-12-2005 12:41 AM

Dev Mgr · Answer

You shouldn't need OS-level drivers for this unit unless you have a backup solution that doesn't support the library.

On a side note, your cabling setup is not supported. For cabling instructions check this.

If you want to share the library between 2 servers, you need to buy a fibre bridge option, a fibre switch and a fibre HBA for each server. You'd also need to be sure you get the right software (licenses) for your backup software (the shared storage option).

Mithrilhall · Answer

Regardless if the cabling option is supported or not we have it working with a PV132T using 2 LTO2 drives flawlessly.

It should work fine. I was working with a Dell technician on Thursday and he mentioned nothing about our setup not being supported. Actually, I'm pretty sure a Dell technician helped set it up in the first place.

Ever since the tech I was working with installed some new drivers on the 6550 it has been asking for the disk (which the library does not ship with).

Mithrilhall · Answer

After looking more closely on the PE6550 I noticed that the Medium Changer (Dell PowerVault 132T Tape Library) didn't have any drivers associated with it, even though Windows said it was functioning perfectly.

I just updated the drivers to:

Driver Provider: Dell
Driver Date: 3/14/2003
Driver Version: 5.3.0.0

I'll reboot later tonight and see if things work propertly after.

DELL-Bob D · Answer

Shouldn't need a Dell specific driver for the changer, but it won't hurt it if you use it. Are you using Veritas drivers for the tape devices?

DELL-Bob D · Answer

If it's possible give that setting up both partitions on the 2850 a try and let me know how that works out.

Mithrilhall · Answer

PowerEdge 6550 - connected to Drive 1 (LTO2)
  Adaptec AIC-7892-Ultra160 SCSI
  Adaptec SCSI Card 39160/3960D - Ultra160 SCSI
  Adaptec SCSI Card 39160/3960D - Ultra160 SCSI
  Dell PERC 3/DC & PERC 3/DCL RAID Controller

PowerEdge 2850 - connected to Drive 2 (LTO2)
  Adaptec SCSI Card 39160/3960D - Ultra160 SCSI
  Adaptec SCSI Card 39160/3960D - Ultra160 SCSI
  DELL PERC 4e/DC RAID Controller
  DELL PERC 4e/Di RAID Controller

Message Edited by Mithrilhall on 11-15-2005 12:30 PM

DELL-Bob D · Answer

Can you list what scsi adapters you are using on both systems to attach to the library?   Have you tried to reverse the partitions on the systems? put the 8 slot partition on the system that works with the 14 slot configuration and visa versa.  My thinking here is there may just be a device configuration problem with the backup app on the one machine rather than there being an actual probem w/ the hardware. If you have a dual channel scsi card on the system that is working you could attach one drive to CH-A and the other to CH-B. Veritas should display 2 seperate libraries.   Are both drives in the 132T at the same F/W level?       Message Edited by Dell-Bob D on 11-15-2005 12:20 PM

Mithrilhall · Answer

Yes; I'm using Veritas drivers for the tape drives and the Dell driver for the library/changer.

Mithrilhall · Answer

I got it working the way I needed. After installing the newest driver for the Changer and rebooting it seems to be working fine. Ran my backups last night without any problems.

PowerVault

PV132T looking for Install Disk

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