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November 7th, 2019 08:00

TL 2000 F3 01 Error

Hi,

My library is showing status: TL 2000 F3 01 Error 

I already

  1. Did a Drive Dump
  2. Did a diag
  3. Change the clean tape
  4. Update the firmware of library and drivers..

Could I do anything else? It started after a tape being stuck on driver, and I manually remove it.

 

 

Moderator

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7.7K Posts

November 7th, 2019 11:00

Hello ViniciusArvato,

When you get the F3 01 error that is a hardware error that is with your tape drive.  You stated that there was media stuck in the drive that you were able to remove.  We can review the logs, however I am pretty sure that you will need to replace the drive in your TL2000.  I will send you a private message and you can reply with the drive dump log.

Please let us know if you have any other questions.

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