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TL 4000 shows 3 drives when there are only 2 present
Hi and thanks in advance
we have a TL4000 with 2x lto4 sas drives
library firmware is E.70 / 3.20e
drive 1 firmware is A233
drive 2 firmware is 97F3
staus page shows:
System StatusView Legend2/5/2018 19:10:50
Library Name LibraryStatus ReadyDrive 1 Status
ReadyDrive 2 Status
ReadySlots (Empty/Total)3/44I/O StationClosedLibrary Time20:08:02
front panel shows ticks for drives 1 & 2 and a cross for drive three which does not exist, tried a firmware update, but third drive always shows.
any ideas
DELL-Sam L
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February 5th, 2018 13:00
Hello badger2012,
Have you tried to reset the system back to factory defaults to see if that clears the third drive? Did you start to see this error after a drive replacement, or firmware upgrade? On the host and your backup software are you only seeing 2 drives?
Please let us know if you have any other questions.