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1 Rookie

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7 Posts

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December 16th, 2023 21:37

BIOS 1.21.1 update fail

I am getting a popup from Bitdefender when this tries to install.Unfortunately a second message replaces the first before I can copy it, and do not find it in Bidtdefender notifications. It looks like it is naming a specific file as "potentially unwanted application". The filename is appears to be mostly random letters and numbers, but again it disappears to quickly to catch.

Command update history shows this: Dell Precision 3450 System BIOS - 1.21.1 - 48.76 MB - Critical - Unable to install

System and applications are otherwise current.

1 Rookie

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7 Posts

December 19th, 2023 07:07

I received a new prompt from Command Update tonight, and the install completed normally with 1.21.1.

Mahalo for reading and responding!

1 Rookie

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7 Posts

December 17th, 2023 00:26

After multiple install attempts I was able to copy the filename Bitdefender identified- DBUtilDrv.32.sys

5 Practitioner

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5.6K Posts

December 17th, 2023 03:20

When you are at the BIOS firmware download page, scroll down and expand the installation instruction.  Review the process for F12, flashing the BIOS outside operating system using a USB drive.

1 Message

December 17th, 2023 15:51

I have almost the same problem in downloading and installing a BIOS update. I receive a message from Bitdefender specifying that DBUtilDrv2.Sys has been identified as an unwanted application.  System and everything else is current.

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