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1 Rookie

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33 Posts

11911

November 14th, 2020 17:00

Cannot Get To BIOS Setup

Dell Precision T8510

I cannot enter the BIOS setup of my system.

1. Powered up the PC, waited and pressed the F2 key as soon as the first light showed on the keyboard. PC will not boot up. The power is heard running almost forever.

2. Powered up the PC, waited and pressed the F12 (for boot sequence) key as soon as the first light showed on the keyboard. PC will not boot up. The power is heard running almost forever.

3. I installed a new PCIe drive I cannot see in Computer Management, so I need to check the BIOS, ubt I can't.

Thanks.

Moderator

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25.3K Posts

January 2nd, 2021 03:00

I have replied to you via a direct message.

 

-Gautam.

 

1 Rookie

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33 Posts

January 2nd, 2021 03:00

I sent you the image from above.

6 Professor

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7.7K Posts

January 2nd, 2021 10:00

I'm not 100% sure if the fix can be this simple, but it might be worth try.  This is something I've regularly had to do when adding drives.  In BIOS, uncheck the drive, click apply.  Recheck the drive, click apply.  Attempt boot.  I've had to do that to get Windows to completely see and recognize added drives, even if the drive(s) showed elsewhere.

If you do get a solution from @DELL-Cares that works, could you please let us know what it is as to further help others?

I'm glad you were able to finally get into BIOS and the Boot Menu.

1.5K Posts

January 2nd, 2021 11:00

Did you launch the app boot F12 Select your UEFI USB recovery media, "UEFI USB"

Did you set up the clone to clone the entire ssd 

1s partition 2ne partition C partition.  Then expands C partition to fill the new SSD,  leaving only room for any other partition that needs to be cloned.

  You drag each partition one at a time  down to the new SSD

Then run the Clone 

Once the Clone completes shut down

Remove old SSD

Reboot F12 select The cloned drive, it should run. I just did mine this way without issues

1 Rookie

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33 Posts

January 2nd, 2021 12:00

Clintlgm    I did all you asked.
My home PC was from HDD to SSD with my AOMEI Backupper and it worked like a charm. The difference here is this PC is from M.2 to SSD, should not be an issue.

 

 

1.5K Posts

January 2nd, 2021 14:00

There is no difference,  the procedure is the same. 

I am confused your saying m.2 to SSD?  M.2 is SSD no other storage will go on that socket. M.2 to SSD makes no sense? Do you mean that your going from M.2 SSD to 2.5 SATA SSD?

Regardless the procedure is the same you make an exact copy of one storage device to another storage device if go to a larger storage device before starting the clone you just the size of C:\ Partition. The same is true if you going from larger to smaller storage you will have to reduce C:\ Partition to fit the smaller storage device.

MR Provides you the opportunity to make this adjustment during the set up of the clone.

Cloning a disk using Macrium Reflect 7 - YouTube

I haven't had a failure to boot after a Clone or an Image restore using MR since I first got a UEFI system and found that ATH could not clone or restore a UEFI system. At that time 2010 or so MR was the only Clone or Image backup software that could accomplish this. I can't count the times I have had to restore an image after a WU failure or other software corrupted my system. 

The only failures that exist using MR are when it is not used correctly or one or the other storage devices are in failure when that happens MR will either refuse to create the clone or will give a failure report

Also if you have encryption on the disk, that has to be removed before cloning 

6 Professor

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7.7K Posts

January 2nd, 2021 19:00

A fresh OS install might be the only way to go at this point.

1 Rookie

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33 Posts

January 6th, 2021 00:00

Yeah, but that's what am trying to avoid, installing a new OS.

1 Rookie

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33 Posts

January 6th, 2021 01:00

Well folks, here is what I have done so far.

First off, I don't claim do know it all. My using the wrong terms for hard drives that "makes no sense" is just how much I know about drives. If I know it all, I won't be in this forum. If it "makes no sense" in the terms I use, I wont apologize for that since that's all I know. In fact, I just learned of the term "M.2" end of November. I don't build PCs anymore and have not gotten involve much since. Now I know there are M.1 SSD, M.2 SSD and SATA SSD; and of course HDD.

I have two PCs, both Precision T5810 and I'll refer to them as PC1 and PC2.

PC1
Early 2020 summer, I got a larger SSD, Samsung 500Gb. I used my favorite
disk utility software AOMEI (Professional edition):
- I cloned the existing HHD to the Samsung SSD
- Powered off the computer
- Removed the old drive and rebooted the PC
- The PC booted right away.





PC2 (This is the PC with the BIOS & Clone issues)
The new drive is Crucial SATA SSD 1Tb
With you all's help, I got the BIOS issue solved and you all are helping me
out on getting the cloning worked out.


In the below processes, in the BIOS, I unchecked the new drive, applied
and re-checked it and applied, during rebooting, selected F12 to selected
the newly cloned drive, still it won't boot.

1. Acronis True Image for Crucial. Will not boot after cloning; the system kept looping after the Dell logo and the Windows circling dots.

2. I got recommendation to use Macrium Reflect Free. After cloning, the system will show the Dell logo, Windows circling dots then shows the Blue Screen error code.

3. Repeated the Macrium process again, still the same, won't boot and ends with a blue screen error.

4. Repeated a third time while being careful to follow the steps, after formatting the SSD same error.

5. Used AOMEI Partition Assistant Standard (Free) will clone the disk (but not the system). Still, after cloning, the drive will not boot.

6. Just for testing, I moved the new 1TB Crucial SSD to PC1, with AOMEI Partition Assistant Standard, I cloned, shut down the PC, removed the source disk, re-started the PC1, and it booted right away.

7. I deleted all the partitions, and as in #6, I cloned with Macrium Reflect on PC1 and it also worked like a charm; it booted.

I am attaching images of PC1 and PC2, so with your knowledge, you might find out why PC2 will not boot after cloning. I really appreciate everyone's effort to help and teach me more on hard disk management.

Hope you all started the New Year good enough!

PC1-1PC1-1PC1-2PC1-2PC2-1PC2-1PC2-2PC2-2

4 Operator

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1.1K Posts

January 6th, 2021 02:00

You could try this 

Clone the pc2 ( with the issue ) again, then

 

Method 3. Repair Windows Startup from Windows RE

Sometimes, you need to get into Windows recovery environment (Windows RE) to repair Windows Startup if the cloned SSD won’t boot in Windows 10. The Windows Startup repair will fix some errors and help you boot successfully.

Boot from the Windows installation disc. Select Repair your computer.

When you get into Advanced options, select Troubleshoot -> Advanced Options -> Automatic Repair (Windows 10/8).

 

and see if this helps (you access this from that bluescreen you shown, pressing F1)

1.5K Posts

January 6th, 2021 06:00

Ok, I'll apologize for the comment. It gets difficult to help when we don't have the correct information

What is the difference between an M1 and an M2 SSD hard drive?
 
1  Answer
 
 
Clintlgm_0-1609940931604.jpeg

 

 
, Used, built and repaired computers for 40 years
Answered July 23  · Author has   884  answers  and   716.5K  answer views
 

M1 was never used as a designation for SSD’s. The M.2 standard replaced the mSATA standard and form factor. mSATA (Mini-SATA) was a small form factor version of the 2.5″ SATA SSD’s They, like their bigger cousins, have an upper data transfer limit with SATA III of about 600 MB/s.

The M.2 standard includes SATA as well as NVMe PCIe x2 and NVMe PCIe x4. M.2 SATA drives have the same speed limit as 2.5″ SATA SSD’s but M.2 NVMe PCIe SSD’s are capable of speeds as high as 5000 MB/s+ with NVMe PCIe 4.0 x4.

In computers today we are talking about m.2 PCIe NVME or M.2 SATA, then we have the 2.5 SATA SSD which is the standard Notebook size standard Hard Drive in SATA SSD.

What I see, the differences between the boot sections of your 2 computers is compter 2 has Windows Boot manager as the first boot device this is correct. Computer 1 has USB as first boot this is incorrect. To boot USB we boot to F12 then select the UEFI USB that we want to boot.  There is no reason to have your first boot being to anything other than Windows Boot manager.

As far as your SSD not booting after being selected from an F12 boot menu. I'm at a loss, as if the boot information were not on that SSD then it would not show up as a bootable Drive since it does it should boot from F12 regardless. 

At this point I would contact MR Support they may have a solution or you're still in warranty Contact Dell Support these computers are upgradeable There still may be something in your BIOS that need to be changed I can't imagine other than any Encryption and if your Drive was encrypted I don't think either clone software would work at all.

One other thing you could try would be to create a Disk/SSD Full Image save to an external drive, then install your new SSD. boot to the MR recovery USB and then restore the prior saved full disk image to the New SSD. I'm not sure why that would work better but it's something you haven't tried yet. 

Webinar: How to image a disk with Macrium Reflect - Part 1 The Basics - YouTube

Webinar - How to image a disk with Macrium Reflect - Part 2 - YouTube

 

6 Professor

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7.7K Posts

January 6th, 2021 10:00

If it helps:  https://www.google.com/search?q=error+code+0xc0000001&oq=error+code+0xc0000001&aqs=chrome..69i57.14208j0j7&client=ms-android-americamovil-us-revc&sourceid=chrome-mobile&ie=UTF-8 

One of the options that appears in the list from that link:  https://answers.microsoft.com/en-us/windows/forum/windows8_1-update/unable-to-boot-error-code-0xc0000001-youll-need-to/520d5a3f-1fbb-4a9a-98d1-03a8201f00ed 

One of the items I'm in agreement on in the above link is unplug all external peripherals except keyboard and mouse.  You may be having some type of hardware issue yet, especially if the suggested command prompts don't work that are in the videos and etc. in the first link.

Please keep in mind I can't read this whole thread while I type, so I'm going from memory.

Have you tried swapping the RAM?  If there's any other peripheral hardware items you can swap, like any GPU cards, go for it.

Another last ditch effort:  Search in Dell Community for that error code.  I've seen it before and am still confident we can get your PC going.  I also did that and was looking for a speedstep answer even though I found it in the Optiplex section:  https://www.dell.com/community/Optiplex-Desktops/Blue-screen-error-code-0xc0000001-on-OptiPlex-7070-running/m-p/7777058 

6 Professor

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7.7K Posts

January 6th, 2021 13:00

Just wanted to make sure it's clear I'm referring to speedstep's answer in the last link above and not Optiplex's.  Speedstep is also an engineer with vast computer knowledge and has answered numerously across this forum for years.

6 Professor

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7.7K Posts

January 14th, 2021 11:00

Well, as for my referring to Speedstep's answer in that Optiplex thread - In the end, the user had to reinstall Windows.  No other recovery from that error code that we know of that works.

1 Rookie

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33 Posts

January 19th, 2021 08:00

Well finally good news.
Again, I tried what I have already tried three times and this time it worked.
I re-formatted the new SSD, cloned the existing drive, restarted the PC and selected the new cloned drive to boot from. The PC looped three times and on the fourth time, it booted; don't know why. I have shut down and started the PC a few time and now all is well.
I really appreciate all your help to solve my computing dilemma.
Please stay safe enough in this pandemic era.

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