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August 9th, 2024 15:36

Dell Precision T3610 no post when using HDMI

Hello,

I have a Dell T3610. I wanted to use the HDMI port on the computer to connect with a HDMI based monitor. After turning on the computer it did not post and the diagnostic LEDs showing 1 and 2 on. The computer was locked up and did not respond to ctrl-alt del. Had to pull the mains cable to power off.

I tried other video cards (both ATI and original Nvidia), monitors, and cables, but the problem did not go away. I also tried the other PCI-e x16 slot with no resolution. As a last resort, loaded BIOS defaults and it still not working.

BIOS is A19

PSU is 420W.

Any advice?

Thanks,

Nic

8 Wizard

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6.1K Posts

August 10th, 2024 00:40

How was the working condition of the system prior to a video card test?  How to load BIOS defaults when system could not POST?

For starter, let give it a new coin cell battery and clear CMOS via jumper.  Test with known working graphics cards, preferably OEM cards, to access BIOS settings for Secure Boot enable/disable option.

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