Dell R7920 - problem with server upgrade and firmware installation

Hello,

this is my first post so hello to everyone at the beginning.

I would like to ask for help with a problem concerning Dell R7920 firmware upgrade.

I bought from a reseller as used and after buy I wanted to upgrade all the firmware.

As I owned Dell servers in the past (R730, R630 and R7910) I thought it will not be a problem.

Unfortunately, when I tried to upgrade the server with Dell https protocol I got an error - SUP0531.

Next, I did the suggested thing - downloaded SUU-WIN64_22.03.200.498 iso and tried to upgrade the server locally.

The result was the same - error SUP0531.

Then, I installed windows 10 and used the Dell EMC Server Update Utility under windows to install upgrades to the server. The result can be seen on one of the screen shots - software did not find any server components.

Finally, I downloaded firmware packages manually (using server service tag) and tried to install them one by one. For some of them it worked but for some I got message that the Update Package is invalid for current system. This is strange as all packages were chosen based on my server's service tag so those packages should be valid for my system.

And last but no least, I added screenshot of all current versions of my firmware. In two cases (OS driver pack and iDRAC Service Module Installer) firmware is not installed and I am not able to install it. For OS driver pack I get the error that package is invalid for my system (although it should be valid) and for the latter, package is installing normally (4.2.2 version) but never show up in the lifecycle controller as installed.

I know that my system is not R740 and maybe do not have all the same functions, but I read that all the components are the same (I checked that motherboard is the same) so all the functions also should be.

To sum up, my question is, whether my problems mean that something is wrong with my server or R7920 has some kind of cut functions when compared to R740 and those problems (I am especially interested in automatic firmware update) are not a problems but a features of R7920.

Apart from the things I described above, server works great and I do not have any problems with it.

I will be very grateful for any help.

Kind regards,

Tomek

Error when I want to upgrade firmware.Actual firmware.Result from Dell EMC Server Update Utility.