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January 24th, 2018 12:00

Deploying to Precision 5820 Tower

Putting this in Optiplex, because there's not a selection for Precision Towers for whatever reason.

We're trying to deploy to a new Precision 5820 Tower, with the PCIe drive (not an M.2 PCIe, it's in a PCIe slot).

WinPE does not recognize that there is a hard drive connected, so obviously cannot format and deploy the WIM.

Our WinPE is built using version 14393. We've made sure that the latest Dell WinPE10 driver packs are injected into WinPE, as well as the latest IntelRST drivers. I've even gone so far as to pull the Storage drivers out of the 5820 cab and injecting them into the WIM to try to get WinPE to even see a drive.

What am I missing here?

January 30th, 2018 06:00

Just to update, I booted into the drive that came with the OEM supplied version of Windows, and used PowerShell to export the driver packages:

Export-WindowsDriver -Online -Destination D:\Path\To\Drivers

I then injected those drivers into WinPE and it was able to recognize the drive was present, and then formatted and laid down the customized Windows image for our shop. I also used Dism to inject those exported drivers into the imaged drive.

The question remains: There are several locations one can acquire drivers to stage the deployment environment prior to actually receiving the hardware. The Support page for that particular service tag, the driver cab for that particular model, nor the driver cab for WinPE had the necessary RAID drivers for this particular NVMe drive. Even the Intel RST drivers would not work.

Digging around a bit this morning, I discovered that the RAID controller is actually a server-grade controller, but I have yet to find functional drivers for the controller to use during deployment (without Windows already running on the machine).

I would still like to know where these drivers exist; one should not have to go exporting OEM drivers out of the OEM supplied image in order to get these things functional.

6 Posts

March 14th, 2018 13:00

Hello team

We are facing the same issue, Precision 5820,  WinPE10 can't simple see the SSD NVMe drive.

Tried with PE10 driver cab from here:
http://en.community.dell.com/techcenter/enterprise-client/w/wiki/11530.winpe-10-driver-pack

I tried harvesting drivers from double drivers, I thought I injected the right ones, but nothing, WinPE10 says no hard drive is there, Booting to Windows works fine.

Were you able to solve this one @jparnell4864 ?

March 15th, 2018 06:00

As I said earlier, booting into the OEM provided Windows installation and exporting the drivers using PowerShell gave me the appropriate drivers needed.

Export-WindowsDriver -Online -Destination D:\Path\To\Export

I then had to use Dism to inject the exported drivers into the WinPE boot wim, and imported those drivers into our driver store.

In my eyes, this is a workaround rather than a solution, as I really only need the RAID controller driver to get it functionally deployable - we have integrated Dell Command | Update into our imaging process, so in theory as long as we can lay the WIM to a recognized hard drive and install a compatible ethernet driver during deployment, Dell Command should update the drivers as needed.

6 Posts

March 15th, 2018 08:00

The machine we have has Win7 OEM, we are looking to install Win10, I am wondering if those exported drivers from Win7 OEM will do...

But yes, DELL needs to address the issue.

(Also, could you share those drivers with me via PM, maybe dropbox or onedrive?)

Thanks

1 Message

March 20th, 2018 03:00

I'm having the same issue.

Can you please share the driver that fixed this issue for you?

Thanks,

6 Operator

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754 Posts

March 20th, 2018 05:00

6 Posts

March 22nd, 2018 08:00

That works to make WinPE10 recognize the SSD.

Now, we need a new Windows 10 driver pack for this machine.

http://en.community.dell.com/techcenter/enterprise-client/w/wiki/12448.precision-5820-tower-windows-10-driver-pack

The ones from there will produce a BSOD, Inaccessible Boot Device, and they were last updated in October 2017.

We use driver pack to inject them into the WIM Files using DISM during the Imaging process.

6 Operator

 • 

754 Posts

March 23rd, 2018 04:00

 

If you know the driver(s) from the OEM image that are being used, I can request that they are added to the CAB file.

 

6 Posts

March 23rd, 2018 08:00

I do not know which one exactly, but I know one driver from here:
Precision 5820 Tower-win10-A00-R4M62\Precision 5820 Tower\win10\x64\storage\MTWV3_A00-00\Windows10-x64\iaAHCI.inf\5.2.0.1194\

Inside that folder, is the one causing the BSODs, we had to manually harvest Windows 7 storage drivers from an OEM Win7 that was running in a another 5820.

Those are the ones we are using.... they work fine for storage and NIC, but there are other components that are not good or not being recognized.

After the whole deployment, we still need to install the rest of drivers manually. (via .EXE or Dell Detect).

But yeah, it would be nice if you could update that Driver Pack with known good drivers.

1 Message

April 9th, 2018 11:00

Was able to see the drive in WinPE by upgading the computer to Windows 10 from Windows 7, then doing a powershell export of the drivers. Then using SCCM to import the drivers into the boot.wim and driver package. Our existing boot.wim only needed one driver: Intel(R) Volume Management Device NVMe RAID Controller 5.3.1.1016

May 15th, 2018 15:00

I tried exporting the drivers and didn't work for me. Any other updates on this?

1 Message

June 13th, 2018 04:00

This driver is included when you extract the Intel RST driver from the Dell website.

The tricky part is that SCCM doesn't recognize the driver when you specify the folder. You need to point to the iaVROC.inf file to successfully import this driver.

1 Message

October 31st, 2018 08:00

Re: Deploying to Precision 5820 Tower
Just to update, I booted into the drive that came with the OEM supplied version of Windows, and used PowerShell to export the driver packages:

Export-WindowsDriver -Online -Destination D:\Path\To\Drivers

his worked but wow Dell get it together and release a proper CAB file for us. I just injected the Storage drivers right into MDT for this model and made a new boot image.

July 8th, 2022 16:00

Has any one just uploaded this extracted drivers anywhere? 

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