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Stanley Gilbert

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2 years ago

SG

Stanley Gilbert

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June 12th, 2024 13:02

Fan failure

Version :build 4400.16 UEFI ROM

Error Code : 2000-0712

Validation Code : 87174

Fan - The fan failed to respond correctly. (System Fan 0) Alert! Sysyem fan 0 failure.

  • mazzinia_

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    Posted June 12th, 2024 13:31

    Hello,

    if you are under warranty, simply contact ProSupport ( I'm assuming you have a workstation ) to arrange a replacement.

    If you are no more under warranty, you'll have to source yourself the correct spare part ( you didn't mention which computer do you own )

  • Stanley Gilbert

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    Posted June 12th, 2024 13:34

    @mazzinia_​ ooh sorry i own a dell precision 5820 XL

  • mazzinia_

    6 Operator

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    Posted June 12th, 2024 13:53

    Nothing to be sorry of.  If the 5820 is not under warranty anymore, finding and changing the fan is quite easy.

    Power down, remove the side panel , temporarily keep engaged the chassis intrusion ( it's a kind of trigger in a depression, you can use a pencil ) and start up the system with the panel removed. You'll easily see which fan is not spinning