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942
December 26th, 2020 21:00
Precision 7920, processor failure 3 times in 5 months
Hey Dell guys,
This system is in India. . I need to complain to Dell headquarters on the mediocre job that India branch is dishing out to its corporate customers. P lease help!
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DELL-Chris M
Community Manager
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February 23rd, 2021 16:00
Update December 29, 2020 =
I see that our onsite engineer had replaced the part and resolved the issue. Also, our support team had called you on 29th and confirmed the same.
DELL-Cares
DELL-Cares
Moderator
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December 26th, 2020 21:00
Hi there,
I have replied to you on private message.
Regards
Kughalu
mazzinia_
6 Operator
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December 27th, 2020 08:00
Sorry to intrude,
3 cpu failures in so short a time sounds a bit excessive for something (cpu) that should outlive the system.
Overheating ?
Clintlgm
4 Apprentice
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1.5K Posts
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December 27th, 2020 09:00
Yes, what kind of temps are these CPUs running at?
JamesJAB1
2 Intern
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217 Posts
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December 27th, 2020 12:00
That many failures in that time frame.... That could have some outside influence. UPS, Power Line Conditioner, inconsistent or fluctuating wall power voltage?
mazzinia_
6 Operator
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December 27th, 2020 12:00
But wouldn't power fluctuations / ups issues and such kill the motherboard and psu way before damaging the cpu ?
Clintlgm
4 Apprentice
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1.5K Posts
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December 27th, 2020 14:00
Yea I don't know in 40 years of computers I have never seen a CPU failure they all have just become obsolete and replaced. Seem like heat would be the killer mho.