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March 8th, 2023 13:00

Precision T3500 no internet after rat chewed cable. New cables don't work.

My Precision T3500 connects to internet with Ethernet cable.  
It was working fine for years, then a rat chewed up the cable. 
I have tried two new different cables, restarted everything following the Dell troubleshooter. 
Still get "ethernet cable not connected" error. 

Router is Comcast business.   

11 Legend

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12.6K Posts

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69.5K Points

March 8th, 2023 15:00

Run diagnostics to confirm the system integrity. It may be possible that the shorted cable damaged the adapter. If all else fails you could purchase a USB Ethernet adapter such as available at Amazon here.

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