Unsolved
This post is more than 5 years old
1 Rookie
•
12 Posts
0
1979
April 18th, 2020 13:00
Precision T5820-5710 no image
Hi everyone! I just bought a new T5820-5710 it was without any graphic cards. When I install video cards and trying to switch on, monitor do not have any reactions, no any image(Monitor and graphics card is working in another PC) I tried with different graphic cards, but no any effect from it. The workstation seems like a start (SSD indicator wink and keyboard react on CAPS and NUM lock). Workstation was made in 2018 year, but didn't used before I bought. And what is strange when I just plug power cable to workstation it automatic turn on. What is it can be?
And another question, now in workstation installed intel core i9 7900X processor, if I will buy i9 7960X, will it is works in that motherboard?
0 events found
MVM-Team
1 Rookie
•
12 Posts
0
April 18th, 2020 13:00
No, it is still no image from workstation.
DELL-Cares
Moderator
•
27.6K Posts
•
13 Points
0
April 18th, 2020 13:00
Hi MVM- Team, we are glad it is working fine now. This could be due to stored charges on the motherboard, in technical terms we call it as flee power. Due to which the system started working when you removed components and tried powering the system on after a while.
The tested CPU for this mode is listed below any other upgrade is not recommended by Dell due to compatibility and driver issues.
^PC
DELL-Cares
Moderator
•
27.6K Posts
•
13 Points
0
April 18th, 2020 14:00
Can you share a google drive video of the problem? Does the monitor work with a known good working system?^PC
DELL-Cares
Moderator
•
27.6K Posts
•
13 Points
0
April 18th, 2020 14:00
You mean there is no display on the monitor? Do you get any error like no signal on the monitor?^PC
MVM-Team
1 Rookie
•
12 Posts
0
April 18th, 2020 14:00
I tried different sockets, monitors, graphic cards, but unfortunate, its seems like a motherboard don't see graphic card.
MVM-Team
1 Rookie
•
12 Posts
0
April 18th, 2020 14:00
Yes.
When I just switch on the monitor I can see error like no signal and after monitor goes to sleep mode.
DELL-Cares
Moderator
•
27.6K Posts
•
13 Points
0
April 18th, 2020 14:00
Can we try a different power socket? Or a different monitor if available?^PC
DELL-Cares
Moderator
•
27.6K Posts
•
13 Points
0
April 21st, 2020 16:00
Hi there, we are awaiting your response to help you further, kindly reach out for further assistance.^PC
MVM-Team
1 Rookie
•
12 Posts
0
April 22nd, 2020 00:00
Thank u for help, I'm already connect our service care.