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Samsung Magician SSD NVMe M.2 reports compatibility issue with Precision 7920
I have a 1TB Samsung 970 Pro SSD NVMe M.2 installed in the Flex Bay of Dell Precision 7920 with Win 10 Pro /64 on it.
Drive holds the OS, boots and performs as expected.
Samsung Magician, however, reports an issue with the driver not being compatible:
"DRIVER | Intel corporation 6.2.0.1234
The device is connected to the driver that Magician does not support.
Recommendation: Use Microsoft or Samsung NVMe driver"
As a result I can't see SSD's health and temp readings in the app.
When I try to install Samsung SSD driver manually (Samsung_NVM_Express_Driver_3.3.exe)
it gives me the following error: "Samsung NVM Express Device is not connected. Connect the device and try again"
I've disabled Raid in BIOS and installed OS fresh on this SSD in the AHCI mode because Samsung support told me that it may be due to Raid not being supported by Magician.
Any thoughts on how to resolve?
bradthetechnut
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December 3rd, 2021 13:00
From the original post: "I've disabled Raid in BIOS and installed OS fresh on this SSD in the AHCI mode because Samsung support told me that it may be due to Raid not being supported by Magician."
What I would normally say in response to @diedie_2's post is that BIOS needs to be in the same mode the HDD/SSD was loaded in. But if that was done already, then I don't have the answer. If the issue was taken up with Samsung Magician already or any further, I sounds like an incompatibility issue which shouldn't exist.
Chino de Oro
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December 3rd, 2021 15:00
@diedie_2 , You get a BSOD because your OS was installed with RAID mode. To change to AHCI without reinstalling Windows, you just need to boot into safe mode using WinRE.
diedie_2
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December 4th, 2021 01:00
I tried this but it's protected with BitLocker and I don't have the key (company laptop). Tnx anyway.
Chino de Oro
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December 4th, 2021 14:00
If you can log in as administrator, you can retrieve and print out the key. If you don't have administrator right, you are not able to make change to BIOS or installing any program, so it's a moot point of what you are asking.