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Hubsuite

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1 year ago

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Hubsuite

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February 18th, 2025 23:48

T7910 no hard drives found error

Hi, I have a T7910 workstation with LSI SAS 3008 12Gb/x SATA/SAS -SW RAID 0,1,10 bought 8 years ago and have 4 2TB hard disks installed.  Last week it showed no hard drives found when I boot the machine and no SAS detected in BIOS mode.  What could it be the issue?  Does LSI SAS 3008 fail?  

  • mazzinia_

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    Posted February 18th, 2025 23:51

    Hello,

    just to rule out a possible issue point, how long ago was the cmos battery changed ?

  • Hubsuite

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    Posted February 18th, 2025 23:58

    Hi, Thank you for your quick response. 

    I didn't change it for more than 5 years.  But I did replace the battery when I had this no hard drives found issue.  And the issue is still there.

  • mazzinia_

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    Posted February 19th, 2025 00:02

    @Hubsuite​ Have you tried moving the card to a different slot ? ( to rule out that the slot developed a problem )

  • Hubsuite

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    Posted February 19th, 2025 00:06

    moving LSI SAS card to a different slot?  

  • mazzinia_

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    Posted February 19th, 2025 00:13

    @Hubsuite​ ignore, my bad

  • bradthetechnut

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    Posted February 19th, 2025 00:46

    Cards in general can fail, but I think it happens more often in GPU's.

    I'd try How to Perform a BIOS or CMOS Reset and Clear the NVRAM on Dell Computers

    If that doesn't work, then try replacing the LSI SAS card.

  • mazzinia_

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    Posted February 19th, 2025 14:09

    @bradthetechnut​ is not a card, is integrated on the motherboard

  • Hubsuite

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    Posted February 19th, 2025 21:26

    It's integrated LSI SAS and the whole motherboard may need to be upgraded if it's LSI SAS controller issue.  

  • mazzinia_

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    Posted February 19th, 2025 21:29

    Or a substitute card could be added 

    https://www.ebay.com/itm/134490164220 

    by example

  • Hubsuite

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    Posted February 19th, 2025 21:55

    Thank you.  Checked the link it's "9300-8i LSI SAS3008 8-Port 12Gb PCIe IT mode ZFS FreeNAS unRAID US".  Is anyway I can check the compatibity with additional controller in my Dell T7910 model?