9 Legend

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47K Posts

May 31st, 2019 09:00

memory cannot be mixed ranks, voltage, speed ,density, buffered and ecc and and and. Max Unbuffered DDR4 SDRAM: 64GB

Compatible ram must be installed in pairs. Sounds like damaged ram slot OR you are not putting ram into the correct slots.   The pairs are 1 then 3 2 then 4.  Not 1 then 2  3 then 4.  White ears are Bank 0 and Black Ears are bank 1.

 

Ram SLOT ORDERRam SLOT ORDER

https://topics-cdn.dell.com/pdf/precision-3630-workstation_users-guide_en-us.pdf

Specs: DDR4 PC4-21300 • CL=19 • Dual Ranked • x8 based • Unbuffered • ECC • DDR4-2666 • 1.2V • 2048Meg x 72 •

https://www.crucial.com/usa/en/precision-3630-tower/CT12664973

 

1 Rookie

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6 Posts

November 16th, 2019 15:00

Hi 

I have the same problem. I install more two memory (equal memory 2666mhz) but the frequency drop down for 2400Mhz. Why and I can resolve?

Be sure to use matching Dell OEM memory sticks, not retail unmatching memory.
DELL-Cares

1 Message

December 23rd, 2019 07:00

Did you ever get this resolved?

If so what was the outcome. Currently experiencing the same issue.

 

Thank you!!

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